Error: 0x800F0922 when installing KB 2919355

Anonymous
2014-05-14T19:23:49+00:00

This error may appear for multiple reasons. Some common causes are VPN clients and an unexpected System Reserved Partition size.

Try removing any VPN Clients and attempt the update again.

You might be able to fix this problem by using third-party software to increase the size of the System Reserved partition.

If you have tried both solutions and you still experience Error 0x800F0922 please contact Microsoft Support so that we can further investigate your issue.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-06-01T03:16:32+00:00

    I contacted support and they logged on to my PC for a few hours. Did whatever it is they do.  Eventually they called me back. Their response:  "We give up: this update was a defect and there isn't anything we can do about it"

    I asked what my next step was and they recommended I get a new PC.  Apparently my 5 month old one just couldn't cut it.

    I guess this is the end of the line for me because, well, that answer is pretty dumb.

    Just sharing my experiences with this error.

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  2. Anonymous
    2014-06-01T03:17:14+00:00

    Have tried just about every suggestion without luck. Update goes to 99% and rolls back everything; as a result, every other security update released over the past month and a half has not been successfully installed, leaving my machine vulnerable.

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  3. Anonymous
    2014-06-01T03:47:38+00:00

    What occurred after the repair install was performed?  I ask because some steps would have to have been skipped, as it's impossible for an install failure after a repair install is done.  This is due to the nature of repair installs, which replaces all system files, thereby clearing all corruption.

    Steps

    1. Repair install with Win 8.1 Installation media (run the installer from within Windows)
    2. Once the repair install completes and you sign back into windows, you'll need to activate Windows by going to PC Settings - Activate (It should automatically activate w/o the need for re-entry of activation key)
    3. Run dism /online /cleanup-image /startcomponentcleanup (this will take a while, do not cancel it or run Windows Update.
    4. Upon completion, restart
    5. Run dism /online /cleanup-image /restorehealth
    6. Upon completion, restart
    7. Run sfc /scannow
    8. Upon completion (without errors, unless the cbs.log details file permission access errors; if anything else, restart), run Windows Update and install the 46 updates
    9. Restart whenever Windows Update tells you to do so (You may have to restart quite a few times, depending if you get the 80070005 error [atleast I think that's the error #], which says that other installs are going on).
    10. After restart, run Windows Update again, all that should be available is the KB2919355 update package, totalling a little more than 800MB in size.
    11. Restart when Windows directs you to.
    12. Run Windows update again, make sure KB2919355 isn't still listed but in a smaller size, if it is, install (repeat until you receive no updates at this time).

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  4. Anonymous
    2014-06-01T03:49:46+00:00

    Please see my post with the tutorials above.

    You will need to do a repair install.  In order to do so, you must have a Windows 8.1 Installation ISO for your version and architecture of Windows.  If you were lucky, you pulled the ISO when you updated, however if you don't have one, you can find ISOs on almost any software forum.

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  5. Anonymous
    2014-06-01T04:49:28+00:00

    Microsoft representatives pretty much told me to go sit on a rock and beat myself with a stick.  I appreciate that you presented tutorials but those were the same things the "support" staff tried, and it didn't work.

    I use "support" in air quotes because they really are quite useless, like air quotes :)

    I'll just live with my busted 8.1, not get any updates ever again, and just see what happens.  I have a personal firewall installed now, so that will lend my some protection.

    Microsoft clearly has lost its core competency.

    Thanks for caring.

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