Error: 0x800F0922 when installing KB 2919355

Anonymous
2014-05-14T19:23:49+00:00

This error may appear for multiple reasons. Some common causes are VPN clients and an unexpected System Reserved Partition size.

Try removing any VPN Clients and attempt the update again.

You might be able to fix this problem by using third-party software to increase the size of the System Reserved partition.

If you have tried both solutions and you still experience Error 0x800F0922 please contact Microsoft Support so that we can further investigate your issue.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-05-18T00:59:31+00:00

    I still have the .exe in my downloads folder. Full name : "OSGS14-WindowsSetupBox-32bitand64bit-English-4141408.exe" Also, it requires your Windows8.1 Product key

    I believe the file is under Option 2 located at

    http://www.eightforums.com/tutorials/18309-windows-8-windows-8-1-iso-download-create.html

    Jim

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  2. Anonymous
    2014-05-17T21:07:19+00:00

    Do you have any idea, hints, etc.  on where this mysterious download is?  I cannot not for the life of me find it... 

    Thanks

    I still have the .exe in my downloads folder. Full name : "OSGS14-WindowsSetupBox-32bitand64bit-English-4141408.exe" Also, it requires your Windows8.1 Product key.

    Maybe that helps? Do you have an idea if I can track the .exe to see from which website it was downloaded?

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  3. Anonymous
    2014-05-17T19:38:23+00:00

    Reinstall 8.1 from the online downloaded version and install the updates seperately, with KB2919355 as the last update.

    Do you have any idea, hints, etc.  on where this mysterious download is?  I cannot not for the life of me find it... 

    Thanks

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  4. Anonymous
    2014-05-17T17:08:38+00:00

    I used my Dell's Backup and recovery Hidden Partition Drive and my laptop is Dell Inspiron 3521 (touch). Recovery  partition size is 7.21GB and 744 MB is free space(found using diskpart). Should I increase my Recovery Partition's size? My C drive have 120 GB free space.

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  5. Anonymous
    2014-05-17T16:26:20+00:00

    I'll be receiving Tech2 help in a couple hours and hope (s)he can solve the problem.

    Just spend nearly 3 hours with a Tier2 Tech;

    After toying around with some settings in msconfig (I assume for a clean boot) and stopping/(re)starting some services, she attempted to install the KB2919355 again. Same result.

    Immediatly she proceeded to do a complete reinstall of the 8.1 version of windows, downloaded from a Microsoft website. I'd provide the website, but I lost my browser history after the reinstall.

    *BEWARE This process takes a long long time (over 90minutes) even on above average systems*

    After the complete reinstall of 8.1, there were 17 Important updates. She tagged all EXCEPT KB2919355!

    Installed the updates and restarted the computer. After the restart, she installed KB2919355 seperately.

    SUCCES!

    I immediately noticed the KB2919355 file was significantly smaller than it was before. Before the 8.1, the file was about 700MB, now barely 175MB. There must be something important that's missing from the disk install compared to the downloaded version.

    So to sum up all the solutions the techs and myself have attempted ;

    - DISM and SFC commands with Administrator Command Prompt

    - Run CCleaner

    - Increase of the System Reserved Partition to 1GB+

    - Disable Anti-Virus, VPN Clients and Firewalls

    - Perform Clean Boot

    - Disk reinstall / Format

    - Rename SoftwareDistribution to .old

    - Run windowsupdate.BAT

    - Create new admin account to work from

    • Reinstall 8.1 from the online downloaded version and install the updates seperately, with KB2919355 as the last update.

    Hope this helps anyone that still has this issue.

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