Error: 0x800F0922 when installing KB 2919355

Anonymous
2014-05-14T19:23:49+00:00

This error may appear for multiple reasons. Some common causes are VPN clients and an unexpected System Reserved Partition size.

Try removing any VPN Clients and attempt the update again.

You might be able to fix this problem by using third-party software to increase the size of the System Reserved partition.

If you have tried both solutions and you still experience Error 0x800F0922 please contact Microsoft Support so that we can further investigate your issue.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-05-19T02:10:28+00:00

    I'm also having this problem.  I'm trying to find a simple solution (so far, from what I've seen, it's an impossible dream).  Been trying to download both this update and KB2961908, without success for almost a week now.  

    For KB2961908, I get the error message of 800F0922, and for KB2919355, I get the error message of 80070002.

    Is there a solution that people who don't speak computer will understand?  Because not all of us can do so, and I don't have the time or patience to be on the phone for three plus hours trying to fix an update that is supposed to work but just *doesn't.*I'm getting rather annoyed at Microsoft for not only shoving out an update without even making sure that they work out the bugs first before releasing it, but also not even giving their users a simple solution to fix the problem and forcing said users to spend countless hours with tech support to get it fixed.

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  2. Anonymous
    2014-05-18T22:34:17+00:00

    Already did it.  Still fails on KB2919355.

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  3. Anonymous
    2014-05-18T21:58:44+00:00

    Have you run DISM /online /cleanup-image /restorehealth

    since the update was installed? 

    There are reports the update may cause that command to fail.

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  4. Anonymous
    2014-05-18T21:12:15+00:00

    After all the head scratching, I finally caved in and called MS support and spent a little over 2 hours on the phone.  It would have been longer but the call ran into the centers quitting time.  Essentially support repeated a few of the steps I took but with a couple of variations.  The significant new steps were –

    Ran DISM /online /cleanup-image /startcomponentcleanup

    Rebooted

    Verified KB2919442 was installed (it was)

    Downloaded the individual components of KB2919355 from

    http://www.microsoft.com/en-us/download/details.aspx?id=42335

    Closing time came right as KB2919355 was running and I was instructed to follow the order below -

    Clearcompressionflag.exe, KB2919355, KB2932046, KB2959977, KB2937592, KB2938439, and KB2934018.  This took the better part of 2 hours albeit I wasn’t glued to the desk all the time.  A Level 2 call was set up for this morning which turned out to be unnecessary because after installing all of the components w/o any errors the OS seems to be running fine. 

    On a side note, I would recommend installing EMET 4.1 for additional protection.

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  5. Anonymous
    2014-05-18T20:26:36+00:00

    OK - thanks - this box had vendor installed 8.0 and I've walked it up to 8.1.  I'm not going to have an 8.1 product key.  On a brighter note the problem is resolved and I will update my original post...

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