Error: 0x800F0922 when installing KB 2919355

Anonymous
2014-05-14T19:23:49+00:00

This error may appear for multiple reasons. Some common causes are VPN clients and an unexpected System Reserved Partition size.

Try removing any VPN Clients and attempt the update again.

You might be able to fix this problem by using third-party software to increase the size of the System Reserved partition.

If you have tried both solutions and you still experience Error 0x800F0922 please contact Microsoft Support so that we can further investigate your issue.

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2014-06-08T20:13:16+00:00

    You system will not be secure without them.

    email me at susan-at-msmvps.com (change the -at- to @) and I can get one set up

    Thanks. In the end - after much angst - I got into Windows and did an install of 11 updates one by one. They all got through

    Thanks for your offer anyway.

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  2. Anonymous
    2014-06-08T17:04:41+00:00

    Walter,

    The only solution is to reinstall Windows 8.1 from CD.  I tried everything you described and could not get it to work.  I got MS tech support to "help" and they did the same procedures.  They finally gave up and downloaded and ISO to my machine and did the re-install.

    Goof Luck

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  3. Anonymous
    2014-06-08T15:35:06+00:00

    You system will not be secure without them.

    email me at susan-at-msmvps.com (change the -at- to @) and I can get one set up

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  4. Anonymous
    2014-06-08T11:26:50+00:00

    Yes please. 

    I have now started up. But there are now 11 updates that failed to install.  I don't want to try to install them again since last time I did that it took hours, literally, to work. 

    How do I open a support case?

    Can I just ignore these updates?

    Thanks

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  5. Anonymous
    2014-06-08T08:35:01+00:00

    After having tried at least a dozen times to install KB2919355, always without any success, I followed the published suggestions, i. e.

    • ran SFC
    • removed the KB2919355 package from the cache
    • ran DISM to clean up the component cache

    After a reboot , I tried to install KB2919355 manually using the downloaded MSU file.

    This ended again in "We couldn't complete the update. Undoing changes..."

    I then looked a the file "ReportingEvents.log" in c:\Windows\SoftwareDistribution.

    It said that the error encountered was "0x800F0922".

    So, I followed the suggestions in this forum and checked:

    • whether I had a VPN adapter: this was not the case
    • the size of my System Reserved partition: it was 350 MB in size and had only 41 MB left.

    Expecting that lack of space could be the culprit, I increased the size by 200 MB to get the partition  to 550 MB, using an offline partitioning tool.

    Having done this, I tried again to install KB 2919355, this time using WU.

    It ran through and unfortunately ended again with the message "We couldn't complete the update. Undoing changes..."

    I am desperate, not knowing what I could try else.

    Is Microsoft really not able to get this fixed? We all lose dozens of hours trying to get this boggy update installed, so I guess it's time that Microsoft brings up a solution!!!!!

    Regards

    Walter

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