Error: 0x800F0922 when installing KB 2919355

After I ran through all of the steps in the first Tut which both DISM commands and sfc came back without errors I attempted to install Update 1 again and it failed that is when I suggested he contact MS support.

I just remotely logged back into the Customer's computer and it looks as though MS support is still failing to get it installed.

They ran DISM /online /cleanup-image /restorehealth and it failed.

I'm not sure what the did prior to this as I wasn't logged in and I was working on another unrelated system and issue.

i will keep posting updates as the day goes on.

If you want to fix your computer, please follow the steps in the tutorials, which I've condensed below. It's your computer and is your responsibility to fix it. We can gripe about Microsoft and their crappy support til we're blue in the face... it does nothing.  So, if you wish to fix your computer, please follow steps that have worked for every user that has tried them thus far.

Steps

1. Repair install with Win 8.1 Installation media (run the installer from within Windows)
2. Once the repair install completes and you sign back into windows, you'll need to activate Windows by going to PC Settings - Activate (It should automatically activate w/o the need for re-entry of activation key)
3. Run dism /online /cleanup-image /startcomponentcleanup (this will take a while, do not cancel it or run Windows Update.
4. Upon completion, restart
5. Run dism /online /cleanup-image /restorehealth
6. Upon completion, restart
7. Run sfc /scannow
8. Upon completion (without errors, unless the cbs.log details file permission access errors; if anything else, restart), run Windows Update and install the 46 updates
9. Restart whenever Windows Update tells you to do so (You may have to restart quite a few times, depending if you get the 80070005 error [atleast I think that's the error #], which says that other installs are going on).
10. After restart, run Windows Update again, all that should be available is the KB2919355 update package, totalling a little more than 800MB in size.
11. Restart when Windows directs you to.
12. Run Windows update again, make sure KB2919355 isn't still listed but in a smaller size, if it is, install (repeat until you receive no updates at this time).

EDIT:

If you don't have an 8.1 installation ISO, you will have to go to a software forum and download one that matches your version and architecture.  Most users didn't bother using the save as ISO option within the 8.1 installer when they went from 8 to 8.1, which has lead to majority of users not having an 8.1 ISO to perform a repair install with.  Repair Installs ARE NOT the same as Refresh/Rest (which shouldNEVERbe used).  Repair installs can be explained in length by selecting the web link within my first tutorial for repair installs.

Secondly, and far more important, it's extremely irritating when a user comes to a forum, is given the exact instructions on how to fix their problem, then replies Microsoft [support staff] already did all that... Microsoft can't have tried a repair install on your computer, as it's impossible for them to stay connected to your computer while doing a repair install, and it's impossible for corruption to exist afterwards if the repair install and accompanied dism commands are executed properly.

**I have edited the wording of this post and apologize for the snarky way it was written last night, as it came across quite rude to me when I re-read it this morning**

Microsoft representatives pretty much told me to go sit on a rock and beat myself with a stick.  I appreciate that you presented tutorials but those were the same things the "support" staff tried, and it didn't work.

I use "support" in air quotes because they really are quite useless, like air quotes :)

I'll just live with my busted 8.1, not get any updates ever again, and just see what happens.  I have a personal firewall installed now, so that will lend my some protection.

Microsoft clearly has lost its core competency.

Thanks for caring.

Please see my post with the tutorials above.

You will need to do a repair install.  In order to do so, you must have a Windows 8.1 Installation ISO for your version and architecture of Windows.  If you were lucky, you pulled the ISO when you updated, however if you don't have one, you can find ISOs on almost any software forum.

What occurred after the repair install was performed?  I ask because some steps would have to have been skipped, as it's impossible for an install failure after a repair install is done.  This is due to the nature of repair installs, which replaces all system files, thereby clearing all corruption.

Steps

1. Repair install with Win 8.1 Installation media (run the installer from within Windows)
2. Once the repair install completes and you sign back into windows, you'll need to activate Windows by going to PC Settings - Activate (It should automatically activate w/o the need for re-entry of activation key)
3. Run dism /online /cleanup-image /startcomponentcleanup (this will take a while, do not cancel it or run Windows Update.
4. Upon completion, restart
5. Run dism /online /cleanup-image /restorehealth
6. Upon completion, restart
7. Run sfc /scannow
8. Upon completion (without errors, unless the cbs.log details file permission access errors; if anything else, restart), run Windows Update and install the 46 updates
9. Restart whenever Windows Update tells you to do so (You may have to restart quite a few times, depending if you get the 80070005 error [atleast I think that's the error #], which says that other installs are going on).
10. After restart, run Windows Update again, all that should be available is the KB2919355 update package, totalling a little more than 800MB in size.
11. Restart when Windows directs you to.
12. Run Windows update again, make sure KB2919355 isn't still listed but in a smaller size, if it is, install (repeat until you receive no updates at this time).