Error: 0x800F0922 when installing KB 2919355

I'm not blaming consumers and I apologize it came across as such to you [and others, if applicable]. This isn't about assigning blame, it's about personal responsibility and taking the time to troubleshoot issues you encounter and not expect someone else to do your due diligence for you. If users don't want to do their due diligence when problems are encountered, there are paid services they can buy which will do everything for them.  While I don't believe such a mindset as being helpful, to each their own and it's not for me to judge anyone for it.

I 100% agree it's not good business, but Microsoft has a history of shafting consumers, regardless if it's good business or not.   ***For those troubleshooting, please skip the bullet point below and go on to the next paragraph, as it has nothing to do with the issue at hand.***While having nothing to do with Windows, in order to show an example of this, I'll refer to the Xbox Live Marketplace to demonstrate this:

• As of 2007, users were able to pay for (buy, not rent) and download TV and documentary episodes through Live Marketplace. In mid 2009, Microsoft, on it's own accord, changed their licensing structure, which prevented all video content prior to this licensing structure change from being accessible on the Xbox One, nor available on Windows, even though everything post 2009 is (keep in mind they're on their 4th or 5th licensing iteration).  I had to contact executives at A&E, which has more content that any other provider due to owning something like 17 channels and inform them that Microsoft was forcing their customers to repurchase content they already owned a license for in order for it to be available on Xbox One and this didn't sit very well with A&E since Microsoft is only acting as an intermediary to sell licenses that content providers own.  Needless to say, even though I tried for months to get this resolved within Microsoft's executive offices, even offering to rebuy content I already owned licenses for as long as I would be reimbursed (I bought more than $1500 in content prior to mid 2009), within a month of contacting A&E all content bought prior to 2009 (unfortunately excluding music videos) was available on my Xbox One.  This demonstrates that Microsoft does not do what's in the best interest of consumers.  Had the issues plaguing KB2919355 affected business customers running thousands of PCs and Servers, you would see action as that is the side of Microsoft that makes significantly more money than a few thousand consumers that total a market share value of less than half a million dollars.

I don't blame people for being confused, I blame them when they come here venting and refusing accept help.  I'm more than happy to help anyone, provided they attempt to read through whatever thread they're posting in prior to asking for help.  If they do not, I will politely ask them to and then if questions are still there, I have no problem taking the time to help them (as I've done below as well as a few pages back).  

I agree as well, using a computer should not render it unpatchable, but this doesn't negate the responsibility of the user to understand whatever alteration they make can cause problems they may have to take the time to troubleshoot.  For exampled. KB2955164, which is the last update to be installed following KB2919355, will cause explorer.exe to not load and present a black screen to the user if they don't have the most recent update of [Stardock] WindowBlinds installed.  Is the user not responsible for troubleshooting this?  Patches are meant to be universal for the most part, but they are not a 100% guarantee they will interact in the way intended on every system.

I also agree users should contact microsoft if they don't wish to troubleshoot themselves, however as you and I have both seen, users get a 50/50 shot of either having an excellent experience, which should be the norm, not the exception, or having a really horrible experience.  You nailed it with saying the right hand doesn't seem to know what the left hand is doing.

Grbu2?  Email me at susan-at-msmvps.com (change the -at- to @) and I'll set up a support case.

Please take the time to read back through this thread and you will find an answer to your problem and tutorials to help you.  If after you've read the tutorials you still need help, please post back and I'd be happy to help.

An ISO can be found by asking friends and co-workers if they saved the 8.1 installation media when they went from 8 to 8.1, installing windows 8 in a virtual environment and grabbing the files when you update the environment to 8.1, or on a software forum.  

I appreciate your help, but I don't know anyone that has done this and really I don't know anyone that has 8/8.1. My circles don't include many computer savvy people. The fact that we are being asked to fix something that Windows Update did seems very wrong. Most people who have computers have no idea how to do these things. Microsoft has really blown it this time in my opinion.

Still working on it obviously.  But blaming the customer here - telling them it's their responsibility because they merely used their computers isn't helping either JW.   Ultimately the buck stops at Microsoft. 

Sometimes Microsoft surprises me.  And they often do it when it's the right thing to do.  This is one of those times.  I'm a Pollyanna for sure, I look at the good.  But I don't hold Microsoft on any pedestal here, I just point out to the powers that be what is good business and good policy.  The current state of affairs is not good business nor good policy.   I know I'm not the only person asking for this. 

But in the meantime can we both tone down on blaming the people in this forum for actions that aren't their responsibility?  Neither one of us is helping folks and quite frankly being upset with any customer for being confused after all the posts on this forum, isn't helping people and ultimately that's what these forums are about to help folks, not blame them for something that wasn't their cause in the first place. 

I am reacting especially to your statement that "anyone who buys a device that allows the customization of it's OS by installing apps/software or by altering settings has a personal responsibility to understand the risks of doing such, whether these risks are minute and unlikely or whether they're serious and probable."

People upgraded from prior versions - supported by Microsoft

People installed antivirus - supported by Microsoft.

Merely using a computer should not render it unpatchable.

I personally would recommend contacting Microsoft support 1-800-microsoft and indicate that folks are still having issues installing KB2919355 and need a repair install.  The support folks there can help them through the process.  It's up to Microsoft to provide the repair iso (and in some of the cases I've been monitoring, they have).