When I contacted you, I was told I would have to pay $99. I really resent you trying to jack me up for your failure. I did not generate the problem, you did. You should fix it for free. And post the fix on line so everyone can get it.
I have followed every thread to try to make this update work. I have 27 years of experience with Microsoft. I am an MCSE. I was highly incensed at the blackmail attempt. I bought this computer last December from Dell. I bought the upgrade to 8.1 from the Microsoft store in December. Multiple updates have been done since then. Why should I have to pay Microsoft? You pushed out the update, it is incumbent on you to fix it!!!