Error: 0x800F0922 when installing KB 2919355

Anonymous
2014-05-14T19:23:49+00:00

This error may appear for multiple reasons. Some common causes are VPN clients and an unexpected System Reserved Partition size.

Try removing any VPN Clients and attempt the update again.

You might be able to fix this problem by using third-party software to increase the size of the System Reserved partition.

If you have tried both solutions and you still experience Error 0x800F0922 please contact Microsoft Support so that we can further investigate your issue.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-05-16T16:24:32+00:00

    When I contacted you, I was told I would have to pay $99.  I really resent you trying to jack me up for your failure.  I did not generate the problem, you did.  You should fix it for free.  And post the fix on line so everyone can get it.

    I have followed every thread to try to make this update work.  I have 27 years of experience with Microsoft.  I am an MCSE.  I was highly incensed at the blackmail attempt.  I bought this computer last December from Dell.  I bought the upgrade to 8.1 from the Microsoft store in December.  Multiple updates have been done since then. Why should I have to pay Microsoft?  You pushed out the update, it is incumbent on you to fix it!!!

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  2. Anonymous
    2014-05-15T17:19:32+00:00

    Vinpiny35?  What media did you use to reinstall your operating system?

    Given that you got back to *exactly* the same spot can you state

    a. what media source are you using to do a reinstall - OEM?

    b.  if OEM - what exact computer vendor/model/build/specs?

    Go to control panel

    administrative tools

    computer management and look at the drive space free in each partition.  Is there free space in the small system reserved partions?

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  3. Anonymous
    2014-05-15T14:39:39+00:00

    Still getting error 0x800F0922 on my desktop while attempting to install KB2919355, KB2961851 and KB2962123.

    I don't use any VPN Client and tried all the solutions from the previous thread, including the System Reserved Partition increase to over 1GB. Like mentioned above, the update goes to 99% before rolling back.

    Weirdly the 8.1RT version installed just fine on my Surface.

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  4. Anonymous
    2014-05-15T11:16:48+00:00

    I'm getting this error on my laptop however my desktop which was a clone of the laptops build installed fine.

    I have no VPN clients installed and I just increased the System Reserved Partition by another 200MB. The update still fails with this error code:

    Installation Failure: Windows failed to install the following update with error 0x800F0922: Windows 8.1 Update for x64-based Systems (KB2919355).

    Windows update gets to 99% before rolling back.

    What next Microsoft?

    PS - Your above link to Microsoft support does not work

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  5. Anonymous
    2014-05-15T02:34:18+00:00

    The last two times I have attempted the manual install of KB2919355, it appears to succeed until the very end when I get the "we couldn't complete updates, undoing changes" message. On both of these occasions I have gotten error code 800F0922. In between I have attempted an to install via Windows Update and got a different error code (80246007). I have been trying to install this update for over two weeks now, have tried everything suggested in the forums and what little is available through the MS Support site all to no avail. Words cannot describe the frustration level generated by this POS update.

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