Windows 7 Blue screen porblem while watching a video on youtube and while playing a game

Anonymous

I got this Problem while watching a video on youtube and while playing a game its happened lots it goes away after i reinstalll windows but it comes back please help me :((

Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

Additional information about the problem:

BCCode: 116

BCP1: FFFFFA8007DC3010

BCP2: FFFFF8800FA7ED1C

BCP3: FFFFFFFFC000009A

BCP4: 0000000000000004

OS Version: 6_1_7601

Service Pack: 1_0

Product: 768_1

Files that help describe the problem:

C:\Windows\Minidump\072014-20498-01.dmp

C:\Users\Phynx\AppData\Local\Temp\WER-57314-0.sysdata.xml

Read our privacy statement online:

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If the online privacy statement is not available, please read our privacy statement offline:

C:\Windows\system32\en-US\erofflps.txt

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Answer accepted by question author

Anonymous

"It's not a true crash, in the sense that the Blue Screen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OS's like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating. Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU. Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps

For more information please read this blog http://captaindbg.com/bug-check-0x116-video_tdr_error-troubleshooting-tips/

http://msdn.microsoft.com/en-us/library/windows/hardware/ff557263%28v=vs.85%29.aspx

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41 additional answers

Anonymous

2014-09-14T12:38:18+00:00

You can use driver update software but I would recommend not doing so.

Have the blue screen crashes stopped as I am still suspect your problem may not be resolved? Are you overclocking?

No :( another screen error came as i linked b4 D:

https://onedrive.live.com/redir?resid=501E2F9B4F2D545A%21114

it comes when im on youtube or games like i ahve pretty good system for gaming this should not be happening :(
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Anonymous

2014-09-14T12:31:35+00:00

You can use driver update software but I would recommend not doing so.

Have the blue screen crashes stopped as I am still suspect your problem may not be resolved? Are you overclocking?
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Anonymous

2014-09-14T12:30:02+00:00

Update Realtek High Definition Audio Function Driver to version 6.0.1.7293

http://download.msi.com/dvr\_exe/realtek\_hd\_audio.zip

Update Intel USB3.0 Driver to version 3.0.0.34

http://download.msi.com/dvr\_exe/intel\_usb30.zip

Update Intel Smart Connect Technology Driver to version 5.0.10.2832:

http://download.msi.com/dvr\_exe/intel\_sct.zip

Download the driver and copy it to a folder on your desktop. Write down the path to the folder. If the driver has been zipped you will need to right click on the file and extract to your folder.

Next type Device Manager in the Search box above the Start button and press ENTER. Locate and right click on the device and select Properties. Click on the Driver tab and the Update Driver button. Click on “Browse my computer for driver” and click the Browse button. Type in the Search box the file path to your folder and click on Next. The system should find the driver in your folder and update. If it does not find the driver recheck that the driver is not zipped.

Thank you so much :)

for future is there anyway i can make sure my drives are always updated ??

woops another blue screen error https://onedrive.live.com/redir?resid=501E2F9B4F2D545A%21114
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Anonymous

2014-09-14T12:08:25+00:00

Update Realtek High Definition Audio Function Driver to version 6.0.1.7293

http://download.msi.com/dvr\_exe/realtek\_hd\_audio.zip

Update Intel USB3.0 Driver to version 3.0.0.34

http://download.msi.com/dvr\_exe/intel\_usb30.zip

Update Intel Smart Connect Technology Driver to version 5.0.10.2832:

http://download.msi.com/dvr\_exe/intel\_sct.zip

Download the driver and copy it to a folder on your desktop. Write down the path to the folder. If the driver has been zipped you will need to right click on the file and extract to your folder.

Next type Device Manager in the Search box above the Start button and press ENTER. Locate and right click on the device and select Properties. Click on the Driver tab and the Update Driver button. Click on “Browse my computer for driver” and click the Browse button. Type in the Search box the file path to your folder and click on Next. The system should find the driver in your folder and update. If it does not find the driver recheck that the driver is not zipped.

Thank you so much :)

for future is there anyway i can make sure my drives are always updated ??
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