"add a wireless display" missing windows 8.1

Anonymous
2014-07-21T15:49:42+00:00

Hi

I am trying to connect a wireless display (Samsung 2013 tv) with my Asus Windows 8.1 laptop. When I go to the charms menu and select 'devices', the option to 'Add a wireless display' is missing.

From what I remember, the option was there before I installed the windows 8.1 update, but I didn't have a need to connect it wirelessly to my TV at that time.

I ran the Intel WiDi program. This found the Samsung TV. I entered the pairing code and the TV displayed a message to say that it was connected to my laptop. However, that it where it ended. It just stays on that same screen and doesn't display what's on my laptop screen.

Am I missing something really obvious here? I feel like I'm going around in circles!

Any help is greatly appreciated.

Steve.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2014-07-22T06:44:44+00:00

Hi Steve,

We apologize for the inconvenience caused to you.

Generally, if your PC came with Windows 8.1 and your wireless display supports Miracast, you’re ready to add the wireless display to your PC to complete the connection, and start projecting.

However, if you upgraded your PC from an older version of Windows, you'll need to make sure your PC supports Miracast and is ready to project. Also, if the display you'll project to doesn’t support Miracast, you’ll need to set up the display by adding an extra piece of hardware to it before you can start projecting.

I would have you add the display to complete the connection. 

Follow these steps to add a wireless display to your PC:

  1. Swipe in from the right edge of the screen, and then tap Devices.

(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Devices.) 2. Tap or click Project, and then tap or click Add a wireless display. 3. Choose the wireless display in the list of devices found, and follow the instructions on the screen.

There are few suggestions to fix the issue. I would have you refer to the section “Fix problems” from the following link and see if it fixes the issue.

http://windows.microsoft.com/en-us/windows-8/project-wireless-screen-miracast

If there are no Windows 8.1 drivers, you may refer to the link and install the drivers in compatibility mode.

**Make older programs compatible with this version of Windows**

For more information, refer to the link.

http://blogs.windows.com/windows/b/windowsexperience/archive/2013/11/12/windows-8-1-on-your-big-screen-with-miracast.aspx

Keep us posted on the status of the issue. We will be glad to assist you.

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  1. Anonymous
    2014-07-25T18:38:24+00:00

    Time Warner was here: because I had no phone, nor any internet.  connection.  He hooked up a new modem; but was unable to get a wi fi connection with the router.  He tried for nearly three hours. Finally, he  told me to call the geek squad.  I am unsure how to hook it back- up.  I do have internet;  but no wireless.  Suggestions?  Help would be really appreciated.   What is so great about  wireless anyway? One less wire?

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  2. Anonymous
    2014-07-25T21:20:03+00:00

    Thank you for responding so promptly.  I followed the directions.  I have Windows 8, which Windows updated to 8.1.  After following the instructions, I found no connections given for a router.  I checked several time.  These instructions were relatively easy to follow, even for a novice such as myself.  Am I missing something; or just missing the point of wireless.  If I need to hook up the router, I do not know how to make the appropriate connections.  I also do not understand how to hook up my printers: an HP Office Jet J5780 All in One and an HP Desk Jet  F4580.,(This has " Wireless" on the front of it.)  I have attempted many times to follow some instructions given after you are told to add a printer, to no avail.  I appreciate your patience, and tutorials. Thank You.

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  3. Anonymous
    2014-11-05T13:15:28+00:00

    I am having the same problem on my Surface Pro 3, using the new Microsoft Wireless Display Adapter.  In Devices > Project, there is no link to add a wireless display.

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  4. Anonymous
    2014-11-19T00:03:58+00:00

    I am having the same problem on my Surface Pro 3, using the new Microsoft Wireless Display Adapter.  In Devices > Project, there is no link to add a wireless display.

    Trying to connect microsoft wireless display adapter to surface pro 3 0- Unable to add the device using add device option- no devices found.( its not detecting wireless display adapter)

    once i go to devices > project > there is no link to add a wireless device ... instead it shows project to a connected screen - extend, duplicate options are there. I haven't connected any other screens to the surface. Can you please help me?

    I'm using surface pro 3 i7 version. 

    Surface is updated completely.

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