"add a wireless display" missing windows 8.1

Anonymous
2014-07-21T15:49:42+00:00

Hi

I am trying to connect a wireless display (Samsung 2013 tv) with my Asus Windows 8.1 laptop. When I go to the charms menu and select 'devices', the option to 'Add a wireless display' is missing.

From what I remember, the option was there before I installed the windows 8.1 update, but I didn't have a need to connect it wirelessly to my TV at that time.

I ran the Intel WiDi program. This found the Samsung TV. I entered the pairing code and the TV displayed a message to say that it was connected to my laptop. However, that it where it ended. It just stays on that same screen and doesn't display what's on my laptop screen.

Am I missing something really obvious here? I feel like I'm going around in circles!

Any help is greatly appreciated.

Steve.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2014-07-22T06:44:44+00:00

Hi Steve,

We apologize for the inconvenience caused to you.

Generally, if your PC came with Windows 8.1 and your wireless display supports Miracast, you’re ready to add the wireless display to your PC to complete the connection, and start projecting.

However, if you upgraded your PC from an older version of Windows, you'll need to make sure your PC supports Miracast and is ready to project. Also, if the display you'll project to doesn’t support Miracast, you’ll need to set up the display by adding an extra piece of hardware to it before you can start projecting.

I would have you add the display to complete the connection. 

Follow these steps to add a wireless display to your PC:

  1. Swipe in from the right edge of the screen, and then tap Devices.

(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Devices.) 2. Tap or click Project, and then tap or click Add a wireless display. 3. Choose the wireless display in the list of devices found, and follow the instructions on the screen.

There are few suggestions to fix the issue. I would have you refer to the section “Fix problems” from the following link and see if it fixes the issue.

http://windows.microsoft.com/en-us/windows-8/project-wireless-screen-miracast

If there are no Windows 8.1 drivers, you may refer to the link and install the drivers in compatibility mode.

**Make older programs compatible with this version of Windows**

For more information, refer to the link.

http://blogs.windows.com/windows/b/windowsexperience/archive/2013/11/12/windows-8-1-on-your-big-screen-with-miracast.aspx

Keep us posted on the status of the issue. We will be glad to assist you.

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  1. Anonymous
    2015-04-27T13:26:50+00:00

    Following the above I could get the missing "Add a wireless Display" option in charms menu, but still it wasn't connecting to my Samsung TV. It was disconnecting half way thorough the pairing process. I updated Graphic, WiFi drivers. But still it wasn't working. Then I did the following and then it started to work.

    Go to Device manager

     View-->Show Hidden Devices-->Under "Network Adapters"

    UnInstalled the following

     Microsoft Hosted Network Virtual adapter, Microsoft  ISATAP adapter + all # variants, Microsoft Teredo Tunnelling adapter + all # variants, Microsoft WiFi Direct virtual adapter + all # variants

    Then I removed the paired TV in "Devices and Printers" and when I tried to connect after restarting the pc it worked smoothly. Hope this will help someone..

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  2. Anonymous
    2015-04-22T00:58:49+00:00

    It looks like my issue was related to VirtualBox as well.  I did not uninstall the VirtualBox software, though- I just removed the driver from the TCP/IP settings on my network connection.

    This solve my problem!

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  3. Anonymous
    2015-04-12T17:29:22+00:00

    Hi

    I am trying to connect a wireless display (Samsung 2013 tv) with my Asus Windows 8.1 laptop. When I go to the charms menu and select 'devices', the option to 'Add a wireless display' is missing.

    From what I remember, the option was there before I installed the windows 8.1 update, but I didn't have a need to connect it wirelessly to my TV at that time.

    I ran the Intel WiDi program. This found the Samsung TV. I entered the pairing code and the TV displayed a message to say that it was connected to my laptop. However, that it where it ended. It just stays on that same screen and doesn't display what's on my laptop screen.

    Am I missing something really obvious here? I feel like I'm going around in circles!

    Any help is greatly appreciated.

    Steve.

    Hi Steve,

    Have you found a solution? Postings below suggested various wifi properties updates, but none of them applies to my setup. I will appreciate help on solving the problem. Thanks

    May

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  4. Anonymous
    2015-04-05T00:57:56+00:00

    That worked for me. The VB software was a left over from an attempt to install ANDY, which bombed.

    Thanks

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