"add a wireless display" missing windows 8.1

Anonymous
2014-07-21T15:49:42+00:00

Hi

I am trying to connect a wireless display (Samsung 2013 tv) with my Asus Windows 8.1 laptop. When I go to the charms menu and select 'devices', the option to 'Add a wireless display' is missing.

From what I remember, the option was there before I installed the windows 8.1 update, but I didn't have a need to connect it wirelessly to my TV at that time.

I ran the Intel WiDi program. This found the Samsung TV. I entered the pairing code and the TV displayed a message to say that it was connected to my laptop. However, that it where it ended. It just stays on that same screen and doesn't display what's on my laptop screen.

Am I missing something really obvious here? I feel like I'm going around in circles!

Any help is greatly appreciated.

Steve.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2014-07-22T06:44:44+00:00

Hi Steve,

We apologize for the inconvenience caused to you.

Generally, if your PC came with Windows 8.1 and your wireless display supports Miracast, you’re ready to add the wireless display to your PC to complete the connection, and start projecting.

However, if you upgraded your PC from an older version of Windows, you'll need to make sure your PC supports Miracast and is ready to project. Also, if the display you'll project to doesn’t support Miracast, you’ll need to set up the display by adding an extra piece of hardware to it before you can start projecting.

I would have you add the display to complete the connection. 

Follow these steps to add a wireless display to your PC:

  1. Swipe in from the right edge of the screen, and then tap Devices.

(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Devices.) 2. Tap or click Project, and then tap or click Add a wireless display. 3. Choose the wireless display in the list of devices found, and follow the instructions on the screen.

There are few suggestions to fix the issue. I would have you refer to the section “Fix problems” from the following link and see if it fixes the issue.

http://windows.microsoft.com/en-us/windows-8/project-wireless-screen-miracast

If there are no Windows 8.1 drivers, you may refer to the link and install the drivers in compatibility mode.

**Make older programs compatible with this version of Windows**

For more information, refer to the link.

http://blogs.windows.com/windows/b/windowsexperience/archive/2013/11/12/windows-8-1-on-your-big-screen-with-miracast.aspx

Keep us posted on the status of the issue. We will be glad to assist you.

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  1. Anonymous
    2016-03-10T13:42:54+00:00

    I am using a surface running 8.1. I purchased a Microsoft wireless display adaptor. The adaptor is connected to my Samsung TV and appears to be function properly however on my surface there is no option in devices-project to connect a wireless device. How do I add the device?

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  2. Anonymous
    2016-01-26T12:39:21+00:00

    Hello I have same problem my windows does not recognize a tv When I turn on the smart screen mirroring. WHEN screen turn off mirroring ai recognizes pc , but not mirrors a screen. Please help me IN Thank you so much

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  3. Anonymous
    2016-01-26T07:21:19+00:00

    Hi,

    The Forums you posted in is for English only. Please select your language by clicking on the globe on the page towards the bottom left, to post your question in the language of your choice.  If you do not find the desired language below, support options for additional international locations can be found by following the link below:

    http://support.microsoft.com/common/international.aspx

    Hope this information helps you.

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  4. Anonymous
    2016-01-24T23:41:26+00:00

    Olá estou com mesmo problema meu windows nao reconhece a smart tv quando ligo o screen mirroring.

    quando desligo o screen mirroring ai o pc reconhece, mas nao espelha a tela.

    me ajudem por favor 

    Muito Obrigado

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