"add a wireless display" missing windows 8.1

Anonymous
2014-07-21T15:49:42+00:00

Hi

I am trying to connect a wireless display (Samsung 2013 tv) with my Asus Windows 8.1 laptop. When I go to the charms menu and select 'devices', the option to 'Add a wireless display' is missing.

From what I remember, the option was there before I installed the windows 8.1 update, but I didn't have a need to connect it wirelessly to my TV at that time.

I ran the Intel WiDi program. This found the Samsung TV. I entered the pairing code and the TV displayed a message to say that it was connected to my laptop. However, that it where it ended. It just stays on that same screen and doesn't display what's on my laptop screen.

Am I missing something really obvious here? I feel like I'm going around in circles!

Any help is greatly appreciated.

Steve.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2014-07-22T06:44:44+00:00

Hi Steve,

We apologize for the inconvenience caused to you.

Generally, if your PC came with Windows 8.1 and your wireless display supports Miracast, you’re ready to add the wireless display to your PC to complete the connection, and start projecting.

However, if you upgraded your PC from an older version of Windows, you'll need to make sure your PC supports Miracast and is ready to project. Also, if the display you'll project to doesn’t support Miracast, you’ll need to set up the display by adding an extra piece of hardware to it before you can start projecting.

I would have you add the display to complete the connection. 

Follow these steps to add a wireless display to your PC:

  1. Swipe in from the right edge of the screen, and then tap Devices.

(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Devices.) 2. Tap or click Project, and then tap or click Add a wireless display. 3. Choose the wireless display in the list of devices found, and follow the instructions on the screen.

There are few suggestions to fix the issue. I would have you refer to the section “Fix problems” from the following link and see if it fixes the issue.

http://windows.microsoft.com/en-us/windows-8/project-wireless-screen-miracast

If there are no Windows 8.1 drivers, you may refer to the link and install the drivers in compatibility mode.

**Make older programs compatible with this version of Windows**

For more information, refer to the link.

http://blogs.windows.com/windows/b/windowsexperience/archive/2013/11/12/windows-8-1-on-your-big-screen-with-miracast.aspx

Keep us posted on the status of the issue. We will be glad to assist you.

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  1. Anonymous
    2014-12-30T00:06:01+00:00

    Where do I find if I have a "Netgear Firewall Driver" installed?

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  3. Anonymous
    2014-12-23T05:13:09+00:00

    Based on this thread I looked at my network adapter and found that somewhere along the line "Netgear Firewall Driver" got installed and selected on my wireless adapter.  UN-selected it and the "add a wireless display adapter" option appeared!!

    Resolved!

    Thanks to all that commented

    Thanks!  I had a "Netgear Firewall Driver" installed tool.  I unchecked the box and it now works like a charm.

    t

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  4. Anonymous
    2014-12-08T17:15:59+00:00

    We have had a few devices in our environment connect after trial and error, but we still don't know why it works and why it doesn't.

    Welcome to the new MSFT ux philosophy.

    Instead of pesky error messages or cumbersome debugging information, when stuff breaks, just completely hide it from the user.

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