"add a wireless display" missing windows 8.1

Anonymous
2014-07-21T15:49:42+00:00

Hi

I am trying to connect a wireless display (Samsung 2013 tv) with my Asus Windows 8.1 laptop. When I go to the charms menu and select 'devices', the option to 'Add a wireless display' is missing.

From what I remember, the option was there before I installed the windows 8.1 update, but I didn't have a need to connect it wirelessly to my TV at that time.

I ran the Intel WiDi program. This found the Samsung TV. I entered the pairing code and the TV displayed a message to say that it was connected to my laptop. However, that it where it ended. It just stays on that same screen and doesn't display what's on my laptop screen.

Am I missing something really obvious here? I feel like I'm going around in circles!

Any help is greatly appreciated.

Steve.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-07-22T06:44:44+00:00

Hi Steve,

We apologize for the inconvenience caused to you.

Generally, if your PC came with Windows 8.1 and your wireless display supports Miracast, you’re ready to add the wireless display to your PC to complete the connection, and start projecting.

However, if you upgraded your PC from an older version of Windows, you'll need to make sure your PC supports Miracast and is ready to project. Also, if the display you'll project to doesn’t support Miracast, you’ll need to set up the display by adding an extra piece of hardware to it before you can start projecting.

I would have you add the display to complete the connection. 

Follow these steps to add a wireless display to your PC:

  1. Swipe in from the right edge of the screen, and then tap Devices.

(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Devices.) 2. Tap or click Project, and then tap or click Add a wireless display. 3. Choose the wireless display in the list of devices found, and follow the instructions on the screen.

There are few suggestions to fix the issue. I would have you refer to the section “Fix problems” from the following link and see if it fixes the issue.

http://windows.microsoft.com/en-us/windows-8/project-wireless-screen-miracast

If there are no Windows 8.1 drivers, you may refer to the link and install the drivers in compatibility mode.

**Make older programs compatible with this version of Windows**

For more information, refer to the link.

http://blogs.windows.com/windows/b/windowsexperience/archive/2013/11/12/windows-8-1-on-your-big-screen-with-miracast.aspx

Keep us posted on the status of the issue. We will be glad to assist you.

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  1. Anonymous
    2015-06-30T21:37:32+00:00

    How is this helpful?  His post stated that the "add a wireless display" option is MISSING and you tell him to click on that very same option!

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  2. Anonymous
    2015-06-24T09:10:59+00:00

    Logged in just to say this worked for me.

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  3. Anonymous
    2015-06-07T07:02:02+00:00

    Hello, 

    I am running into this same issue, only I do not have the option to, "add a wireless display". I am running Windows 8.1 Pro on my laptop and my TV DOES allow me to stream videos from my homegroup on it. I cannot, however, mirror my desktop to my fire tv because when I go to project, I do not have the option to add a wireless display.  I have checked my drivers for my video card and they are up-to-date as well as my Windows Updates. I am out of ideas on how to make this work. 

    Any help would be much appreciated. 

    Thank  you

    Mike

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  4. Anonymous
    2015-04-29T13:34:48+00:00

    I have bran new HP 2000 laptop out of box. Got it just for Window 8.1 miracast ability

    using Motorola sbg6580 modem\router.

    Trying to screen mirror to TV through Roku

    Same problem as everyone else. "add wireless device" option is missing.

     Call Microsoft support. For $100 the said they could fix it???? They told me it was driver issues. Made me mad. Not payng for a new product then have to pay again as soon as you get home. Hung up on them.

    Any suggestions on how to get "add wireless device"

    Having the same issue with my HP 2000 and Roku device.

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