windows 8.1 clock running fast post update

Anonymous
2013-10-22T05:04:06+00:00

Since I have updated to windows 8.1 the clock is running, I have had to reset the date and time every day off by several hours, some times by a couple of days, I did not have any problems before I updated.  I have  an ACER W510 tablet

Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2014-04-07T21:53:33+00:00

    I tried all of the above, newer HP desktop, Win 8.1 clock still runs fast???

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  2. Anonymous
    2014-04-05T01:33:34+00:00

    Hi, thanks for your replies.

    Occasionally when I start up the computer, the system clock is several minutes or hours (sometimes 1-2 days) ahead, and it gets corrected only after an Internet synchronization or manually. In BIOS the clock is correct, but once Windows boots up, the clock gets set to the wrong time. It seems to go only forward. I have all Windows updates installed, my chipset drivers are up to date. Windows Time service is set to start up automatically. I have the latest BIOS update from HP installed.

    The problem doesn't occur every time I boot up the PC, but it happens occasionally. Sometimes the clock is off by a few minutes, sometimes it can go 20 hours ahead or more. For the sake of troubleshooting, I have clean reinstalled Windows 8.1 on this computer, and it happened on a fresh installation too (with and without chipset drivers installed). I have confirmed that it does NOT happen on Windows 8.

    The issue also occurs when the computer resumes from hibernation. It does not seem to happen when resuming from standby, however.

    The computer is HP Envy X2 11, which is based on Intel Clover Trail platform. I suspected a CMOS battery problem, but it doesn't seem to be the case as BIOS reports the clock correctly when I check it before booting Windows.

    There are some reports of this issue specifically related to Windows 8.1, system clock and Clover Trail tablets. Some examples:

    http://forum.tabletpcreview.com/hewlett-packard/54437-hp-envy-x2-owners-discussion-73.html#post375297

    http://community.acer.com/t5/Windows-Tablets/acer-w510-windows-8-1-problem-with-the-clock/td-p/149647

    http://forum.tabletpcreview.com/acer-gateway/60215-acer-w3-810-real-time-clock-problem.html

    Turning off Fast Startup and hibernation (i.e. only using clean shutdown) seems to have resolved the issue, but I would prefer to use Fast Startup on this computer. I was able to use it in Windows 8 with no problems at all.

    If you need any other information, please let me know.

    I have done every thing they ask and get the same problem, it only started when I updated to windows 8.1, I can only hope the next update might fix the problem,  the way things have been going they will not even look at the problem.

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  3. Anonymous
    2014-04-04T09:22:26+00:00

    Hi, thanks for your replies.

    Occasionally when I start up the computer, the system clock is several minutes or hours (sometimes 1-2 days) ahead, and it gets corrected only after an Internet synchronization or manually. In BIOS the clock is correct, but once Windows boots up, the clock gets set to the wrong time. It seems to go only forward. I have all Windows updates installed, my chipset drivers are up to date. Windows Time service is set to start up automatically. I have the latest BIOS update from HP installed.

    The problem doesn't occur every time I boot up the PC, but it happens occasionally. Sometimes the clock is off by a few minutes, sometimes it can go 20 hours ahead or more. For the sake of troubleshooting, I have clean reinstalled Windows 8.1 on this computer, and it happened on a fresh installation too (with and without chipset drivers installed). I have confirmed that it does NOT happen on Windows 8.

    The issue also occurs when the computer resumes from hibernation. It does not seem to happen when resuming from standby, however.

    The computer is HP Envy X2 11, which is based on Intel Clover Trail platform. I suspected a CMOS battery problem, but it doesn't seem to be the case as BIOS reports the clock correctly when I check it before booting Windows.

    There are some reports of this issue specifically related to Windows 8.1, system clock and Clover Trail tablets. Some examples:

    http://forum.tabletpcreview.com/hewlett-packard/54437-hp-envy-x2-owners-discussion-73.html#post375297

    http://community.acer.com/t5/Windows-Tablets/acer-w510-windows-8-1-problem-with-the-clock/td-p/149647

    http://forum.tabletpcreview.com/acer-gateway/60215-acer-w3-810-real-time-clock-problem.html

    Turning off Fast Startup and hibernation (i.e. only using clean shutdown) seems to have resolved the issue, but I would prefer to use Fast Startup on this computer. I was able to use it in Windows 8 with no problems at all.

    If you need any other information, please let me know.

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  4. Anonymous
    2014-04-03T17:01:58+00:00

    Hi,

    1. What is the exact issue that you are facing?
    2. Have you performed the steps provided from my earlier post?

    Reply with more information.

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  5. Anonymous
    2014-04-03T17:01:16+00:00

    We are not able to repro this issue.  We haven't heard any reports of this issue from our labs or other Microsoft employees. We reported this issue to Intel and haven't heard anything from them either. In order to debug this issue, we need a machine that exhibits this problem under a kernel debugger.

    -Eliyas

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