windows 8.1 clock running fast post update

Anonymous
2013-10-22T05:04:06+00:00

Since I have updated to windows 8.1 the clock is running, I have had to reset the date and time every day off by several hours, some times by a couple of days, I did not have any problems before I updated.  I have  an ACER W510 tablet

Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2014-05-15T02:44:13+00:00

    On May 3, I was supposed to hear back from executives at Dell with an answer as to my tablet replacement.  That never happened.  I hear from Dell technicians about every other day stating how the team is progressing at working on the clock problem, that they will get back to me soon.  Of course, this is now almost 2 weeks later.  I wonder if they are trying to push me past another warranty timing so they don't have to do anything.

    I got another set of about a dozen updates this morning, the  first of which took a long time to process.  The clock is still off.  So the rumored hotfix was not in that batch of updates.

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  2. Anonymous
    2014-05-14T22:31:25+00:00

    Has the hotfix for this problem been rolled out yet? Any news?

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  3. Anonymous
    2014-05-03T13:50:01+00:00

    this is a bug in windows 8.1,I have had this problem since I upgrade to 8.1, i never had a problem with windows 8.0, have done every thing they have ask it it did not work. My bios time was always correct.

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  4. Anonymous
    2014-05-03T02:17:43+00:00

    Tried that it did NOT work. It's a bug in the windows 8.1

    It did not work for me either.

    At noon today, the Windows time was after midnight the next day.  I shut the computer down and started it again in diagnostic mode.  The BIOS time was right.  I left diagnostic mode, and the time jumped to past 7 am the following day, a jump of 7 hours in about 5 minutes.

    Dell called tonight.  The technician told me I only a few Dell Latitude 10s have this problem.  I asked for a replacement.  He said I cannot get one.  I cannot get my money back, but I could have if I had returned the computer within 30 days.   He says I have to wait for Microsoft to do something.  Later, he agreed to escalate my case.  I am to get a call back 5 days from now.

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  5. Anonymous
    2014-05-02T12:44:23+00:00

    Hi Gary,

    Make sure the time zone set in the Clock settings is correct.

    a. Click on the Date and Time shown in the taskbar and then click on Change date and time settings.

    b. In the Date and Time tab, click on Change date and time.

    c. Set a date and time.

    d. Then click on Change time zone and select your time zone and click on ok.

    e. Click on the Internet time tab and then click on change settings.

    f. Place a check mark on Synchronize with an Internet time server.

    g. In server option, select time.windows.com and click on Update now.

    h. Press apply and ok and then restart the computer and check.

    If the issue still persists, you may have to check the date/time and change the bios clock settings.  

    Note: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk. 

    Hope this information helps.

    Tried this, and it doesn't work. Still gains time. What BIOS/CMOS settings would I need to make to correct this?

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