windows 8.1 clock running fast post update

Anonymous
2013-10-22T05:04:06+00:00

Since I have updated to windows 8.1 the clock is running, I have had to reset the date and time every day off by several hours, some times by a couple of days, I did not have any problems before I updated.  I have  an ACER W510 tablet

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

51 answers

Sort by: Most helpful
  1. Anonymous
    2014-05-01T21:13:34+00:00

    We investigated this issue and confirmed to be a bug in the OS.  This issue impacts systems that doesn't have a CMOS RTC (real time clock). On systems without a legacy CMOS RTC, the HAL exposes a virtual RTC abstraction based on the system performance counter which tells time during instances (such as early and late boot) when the kernel can’t provide reliable answers.

    As part of resume from hibernate, system runs into a race condition where the virtual RTC doesn't get fixed up correctly based on the performance counter and as a result the time tracked by RTC ends up being a bit further in the future. The kernel periodically ensures that it’s view of time is in sync with the RTC, and if that happens at just the right time, the kernel could get this wrong time in the future and use it as the system time, which would persists until NTP fixes it.

    We are looking into the fixing this issue. In order to expedite the roll out of this fix, it would be helpful if you can provide information about your system and how often you run into it.

    Thanks,

    Eliyas

    Everyone needs to realize that NTP can't usually automatically correct the time because the race condition time falls outside the maximum phase correction settings in the registry. The only immediate fixes are to run the NTP utility with a manual update, cycling the service on and off, or editing the registry settings per my 4/13 post and it will eventually update.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2014-05-01T20:51:43+00:00

    Tried that it did NOT work. It's a bug in the windows 8.1

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2014-05-01T20:48:19+00:00

    I have a Dell Latitude 10 tablet with the same problem others here note:

    The time is either correct or fast.  Sometimes it gets two days ahead.  Syncing with one of the Internet time services corrects the time.

    Sometimes, even when not connected to the Internet, the time corrects itself.

    The tablet was sent back to Dell for repairs, and a new motherboard and new Windows 8.0 was installed; the problem persists.

    Like others, I cannot press Windows and an R key:  So I searched for services.msc, and it came up as one of the options.  There, Windows Time was turned off, so I turned it on.  I hope this fixes the problem.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2014-04-28T00:08:04+00:00

    The HP envy x2 also runs the atom 2760 dual core

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2014-04-27T23:35:14+00:00

    Mine is continually fast Model HP P6 2310PC. I correct the time and within an hour it's off by minutes.

    Windows 8.1

    Was this answer helpful?

    0 comments No comments