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All the services that you mention are the way you suggest but i still get Event 7001 in the Event Viewer and my expensive HP (Windows 7 64 bit 16- hundred euros) entertainment laptop has been rendered worthless due to random Freezes costing me hundred of lost hours and emotional agitation.
I have checked the memory for integrity, made all latest windows Updates, checked for viruses, updated all my devices in Device manager, Clean/Unclean booted, Safe/unsafe mode no god damn luck. My laptop even freezes in safe mode. I am about to through it off the window unless you save it the last minute.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
The error below is a recurring error, which seems to relate to your CD/DVD drive:
Log Name: System
Source: atapi
Date: 14/12/2013 09:13:23
Event ID: 11
Level: Error
Computer: PRASHANTH
Description:
The driver detected a controller error on \Device\Ide\IdePort1.
PRASHANTH is not my computer name.
There is not such error in my event logs.
You are correct. I have replaced the original post with an explanation of what went wrong. Sorry for the inconvenience caused. Back to the drawing board to see if we can resolve your problem.
Please help. I am desperate. My hp dv8 is freezing all over the place.
Freezing in safe mode means that some device driver is not behaving well.
Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload to your Sky Drive, share with everyone and post a link here. Please say if the report has been obtained in safe mode.
Please upload and share with everyone copies of your System and Application logs from your Event Viewer to your Sky Drive and post a link here.
To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window select Windows Logs and System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files.
How am i supposed to do that if the computer freezes at login.
Just now tried to boot from dvd pressing f9 and the computer froze at "windows is loading files..." screen
I am writing this message from a tablet. I have been trying to login all day today but all i get is freezes at one point or the next. I will keep trying.
