Event 7001 in the Event Viewer

Removing the Windows 7 SP1 update is not going to be the solution. You either have a deeply buried software problem or a faulty hardware device.

If your operating system is damaged you may eliminate the problems on your computer by restoring to factory settings and rebuilding your computer system.

A System Recovery partition contains a copy of the operating system as it was when the computer was purchased new. Using the copy of Windows 7 you can restore the computer to factory settings. Of course you should back up your data files to external media before restoring as the process reformats the drive thereby erasing all existing files before writing new files.

When you have restored to factory settings you should set up an internet connection, install anti-virus software, update all drivers from the HP web site and install all Windows Updates. Run Disk CleanUp and defragment at intervals.

You should then be in a position to reinstall programmes. With that in mind make a list of programmes to be installed and check that you have the means to do it. Make a list of what you need to do and the order in which you intend to do each task. This will help you considerably when you carry out the operation. If you have second computer available when you rebuild your computer system, this can help if you hit a problem and need to check online.

What I have suggested will not resolve the problem if you have a faulty hardware device so rebuild your system with minimal peripheral devices connected to the computer. When you add a programme or device allow time for any problems to emerge before adding another. This way you will either rebuild your system without the problems you presently have or you will give yourself time to discover what is wrong.

Hello Microsoft community,

I am sorry about the false positive. The next day i turned my Pavilion dv8 laptop on it FROZE again.

It is not the mouse driver.

After 6 pages of messages nothing has been solved, no progress has been made.

The problem with the computer Freezing randomly remains.

I am thinking to try to uninstall Windows 7 SP1 because i recall that the computer worked fine up until some windows update broke it OR reinstall windows 7. What do you people think i should try next?

I write this again from my tablet cuz i cant log to my laptop.

Isn't it more likely to be a damaged USB port?

Are you able to check the mouse and software on another computer?

You can get strange situations when using USB ports!

I wonder if someone else can replicate my assertion that the MicrosoftIntelliPoint 8.2 64-bit for Windows 7 mouse driver is causing Random Freezes to the whole system....

You can still check whether you experience freezes using one of the other two ports if you have not already done so.