********************* THIS THREAD IS NOT AT ALL IN ANY WAY ABOUT WINDOWS 8 PREVIEW ISSUES ********************* Windows 8 Professional (NOT PREVIEW) does not show the Windows 8.1 Update on the Store. Instead the Store, as usual, begins with Spotlight and not Windows. These additional (perhaps related) issues are present: Unable to install KB2871389 Facebook App in the store cannot be installed as the system does not meet minimum requirements The following have been tried: Updating from Preview - BECAUSE WE ARE NOT RUNNING PREVIEW Numerous direct links to the entry on the store (paste ms-windows-store:WindowsUpgrade into IE, Chrome, FFx) SFC /SCANNOW WSRESET Checked not running Windows 8 Enterprise, Windows 8 Pro via KMS activation, and Windows 8 via MSDN ISO's. Waited for a period of time with the PC turned on Sitting for an hour with MS Support (thanks Jer419 !) Clean install of latest nVidia display drivers using GeForce Experience Windows Update Troubleshooter Uninstall, reboot, and re-install of nVidia Drivers - Clean boot and installation of US Language Pack (couldn't do it) System refresh followed by Windows Update Repairs - Windows 8.1 Upgrade Assistant Installation of KB2871389 which is an update to Windows 8 to make the store ready for 8.1 downloads(previously "The update is not applicable to your computer") - now just fails after the system restarts. Installing every available update one-by-one Another system refresh Fixes achieved: System refresh fixed: --- Being unable to install the US Language Pack (KB2607607) --- Windows Update issue where there was a repeating install of one update and no updates listed as having been installed ever (it's still not 100%, however, with updates failing on reboot) --- Program and Features > "Turn Windows Features on and off" previously showed an empty white box with NO "Please Wait..." CONCLUSION My problem with failures to install ANY Windows 8 updates that install when the computer reboots seems to have been caused by the Software Protection service failing to start properly. In the Windows Update issue post, see that my only resolution was to burn a Windows 8 DVD and then do Setup, and to only leave behind my data. This fixed the issue first time. Yes it was hassle, but it took a lot less time to get my computer back up and running and installing updates (which let's face it, is worth about as much as getting 8.1 to show up in the store). See that post for information on how to check if you have the same problem as me, ie the Software Protection service isn't running and fails to start with an Access Denied error.

Yo Ralf; thanks - I will keep on watching. Perhaps MS have applied some kind of phased availability.

Thanks Alwin but none of those conditions apply. I am running W8Pro from a box. Well, not from a box. I *installed* it from a box. If I was running it from a box, I would be a hobo, which I am not.

Presumably, the bit where I said "It doesn't appear on the store" was style="hidden:true" for you.

I should say, as noted above, I have already clicked on lots of permutations of all Microsoft site links like Upgrade Now / Get it Now / Get WIndows 8.1 Now / Upgrade to 8.1 Today / Today is the Day / It's UPgrade Day! / Store Update / Have More Fun in Windows 8.1! and NONE of them, when they open the store, take me to the Windows 8.1 upgrade page.

Yeah I'm having similar problems with downloading it on my computers. Now for one, I thought originally that it was suppose to come out tomorrow (Fri. Oct 18th) so I was shocked how it came out today. But I'm downloading it now to my laptop that has Windows 8.1 preview and I only did that cause I clicked on AlwinVyhmeister's link. But like none of the other computers that I own that have Windows 8 on it have it showing up in the store. Or the bigger issue is, there's no big updates showing up in the Windows Update to allow for it to be downloaded!

Windows 8.1 does not appear in Windows 8 Professional [NOT 8.1 Preview] Store

Anonymous

*********************

THIS THREAD IS

NOT

AT ALL

IN ANY WAY

ABOUT WINDOWS 8 PREVIEW ISSUES

*********************

Windows 8 Professional (NOT PREVIEW) does not show the Windows 8.1 Update on the Store. Instead the Store, as usual, begins with Spotlight and not Windows.

These additional (perhaps related) issues are present:

Unable to install KB2871389
Facebook App in the store cannot be installed as the system does not meet minimum requirements

The following have been tried:

Updating from Preview - BECAUSE WE ARE NOT RUNNING PREVIEW
Numerous direct links to the entry on the store (paste ms-windows-store:WindowsUpgrade into IE, Chrome, FFx)
SFC /SCANNOW
WSRESET
Checked not running Windows 8 Enterprise, Windows 8 Pro via KMS activation, and Windows 8 via MSDN ISO's.
Waited for a period of time with the PC turned on
Sitting for an hour with MS Support (thanks Jer419!)
Clean install of latest nVidia display drivers using GeForce Experience
Windows Update Troubleshooter
Uninstall, reboot, and re-install of nVidia Drivers

- Clean boot and installation of US Language Pack (couldn't do it)

System refresh followed by Windows Update Repairs

- Windows 8.1 Upgrade Assistant

Installation of KB2871389 which is an update to Windows 8 to make the store ready for 8.1 downloads(previously "The update is not applicable to your computer") - now just fails after the system restarts.
Installing every available update one-by-one
Another system refresh

Fixes achieved:

System refresh fixed:

--- Being unable to install the US Language Pack (KB2607607)

--- Windows Update issue where there was a repeating install of one update and no updates listed as having been installed ever (it's still not 100%, however, with updates failing on reboot)

--- Program and Features > "Turn Windows Features on and off" previously showed an empty white box with NO "Please Wait..."

CONCLUSION

My problem with failures to install ANY Windows 8 updates that install when the computer reboots seems to have been caused by the Software Protection service failing to start properly.

In the Windows Update issue post, see that my only resolution was to burn a Windows 8 DVD and then do Setup, and to only leave behind my data. This fixed the issue first time. Yes it was hassle, but it took a lot less time to get my computer back up and running and installing updates (which let's face it, is worth about as much as getting 8.1 to show up in the store).

See that post for information on how to check if you have the same problem as me, ie the Software Protection service isn't running and fails to start with an Access Denied error.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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106 answers

Anonymous

2013-10-17T15:37:02+00:00

Yo Ralf; thanks - I will keep on watching. Perhaps MS have applied some kind of phased availability.
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Anonymous

2013-10-17T15:35:32+00:00

Thanks Alwin but none of those conditions apply. I am running W8Pro from a box. Well, not from a box. I *installed* it from a box. If I was running it from a box, I would be a hobo, which I am not.
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Anonymous

2013-10-17T15:34:11+00:00

Presumably, the bit where I said "It doesn't appear on the store" was style="hidden:true" for you.
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Anonymous

2013-10-17T15:32:42+00:00

I should say, as noted above, I have already clicked on lots of permutations of all Microsoft site links like Upgrade Now / Get it Now / Get WIndows 8.1 Now / Upgrade to 8.1 Today / Today is the Day / It's UPgrade Day! / Store Update / Have More Fun in Windows 8.1! and NONE of them, when they open the store, take me to the Windows 8.1 upgrade page.
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Anonymous

2013-10-17T15:31:27+00:00

Yeah I'm having similar problems with downloading it on my computers. Now for one, I thought originally that it was suppose to come out tomorrow (Fri. Oct 18th) so I was shocked how it came out today. But I'm downloading it now to my laptop that has Windows 8.1 preview and I only did that cause I clicked on AlwinVyhmeister's link. But like none of the other computers that I own that have Windows 8 on it have it showing up in the store. Or the bigger issue is, there's no big updates showing up in the Windows Update to allow for it to be downloaded!
Was this answer helpful?

0 comments No comments