Windows Experience Index reports error. How can I diagnose and fix this?

In reply to anyone with the same problem as AnneHglnd :

If all else fails:

... and you desperately want to fix and run the 30sec. experience index test, which rates your computer's performance average between 1 and 8 (you can do this yourself by looking at your computer's purchase receipt, which gives a far better indication of the performance score it rates), you could do a repair install of W7 if you have a W7 disk.

Alternatively,  you could completely ignore this stupid index feature! :-)

Ann

Select Start, All Programs, Accessories, right click Command Prompt, and click Run as administrator from the drop down menu.. Type *cd* and press ENTER. Type "chkdsk c: /r" without the quotes and hit ENTER. Make sure you include the spaces indicated. Enter Y when asked whether you wish to run chkdsk on restarting the computer. Type exit, press the ENTER key and restart the computer.

Please run System File Checker and say if it cannot fix corrupted files:

http://support.microsoft.com/kb/929833

Have you tried Windows Update yet?  Just a idea, but perhaps updating Windows and your drivers could help.

Gerry-

Here are the links:

Application Event log:    http://1drv.ms/1jBWA3E

System Event log:   http://1drv.ms/1jBX5e2

System Information:   http://1drv.ms/1jBXiOr

I hope you find something useful.   Do you think I should be concerned about the WEI situation or should I just count it as a quirk and leave this alone?

Ann

Hello ,

same problem with me.

i have tried this method

I take ownership of the "C:\Windows\performance folder" and got nowhere.  Each thing I tried showed an error message and that access was denied.  Other ideas for me or should I just forget using the Experience index and the other errors?  

Aliya

Happy Eid Mubarak