This error appears to be related to expected files, folders or registry paths that are missing. One commonly reported folder being missing is the C:\Users\Default folder. Open the File Explorer, expand C, and expand the Users folder. If there is no folder named Default , create one. If C:\Users\Default exists please use the following guidance: Run the Windows Update Troubleshooter , then open Windows Update and try to install the update again. Then run the DISM tool Swipe in from the right edge of the screen, and then tap Search . (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Search.) Enter command prompt in the search box. In the list of results, swipe down on or right-click Command Prompt , and then tap or click Run as administrator . In the Administrator: Command Prompt window, enter the following commands. Press the Enter key after each command: DISM.exe /Online /Cleanup-image /Scanhealth DISM.exe /Online /Cleanup-image /Restorehealth To close the Administrator: Command prompt window, type Exit, and then press Enter. Run Windows Update again. If you have C:\Users\Default and you have used the Windows Update troubleshooter and completed the DISM commands but still experience Error 0x80070003 please contact Microsoft Support so that we can further investigate your issue.

This [the failed installations of or problems resulting from the aftermath of installing KB2919355] is soon approaching the longest running soap opera in history. A solution is offered every minute, but the posts just keep on coming. We are now relegated to inquiring as to "When was the upgrade from Windows XP to Windows 8?" Apparently that has some great significance which escapes me but is known only to those who possess such information from the inner sanctum. I will be looking forward to why this tidbit of information is so important and how it will unlock that great mystery known as the "Spring Update". Would you please be so kind as to inform us as to the significance of the particular date of an upgrade from Windows XP to Windows 8.0 Pro? You also previously asked whether a program like Start 8 was installed. Is there some special significance relating to this update and the installation of such a program? You have asked a lot of questions of users. The users would appreciate it if you would inform them of the significance of your questions and why such questions are relevant.

I have had automatic updating of windows since I changed over. So I see of no reason to think that any updates have not been installed. I have only changed updating to manual since this problem of KB 2919355 has occurred. I have installed all other updates ok but KB 2919355 keeps coming up with error 80070003. Cheers Robbie

Open PowerShell Type there Get-Item -Path HKLM:\SOFTWARE\Microsoft"Windows NT"\CurrentVersion\ProfileList\ Press "Enter". Copy the output and paste it here.

Windows PowerShell Copyright (C) 2013 Microsoft Corporation. All rights reserved. PS C:\Users\Compaq_Administrator.ROBBIE> Get-Item -Path HKLM:\SOFTWARE\Microsoft"Windows NT"\CurrentVersion\ProfileList \ Hive: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion Name Property ---- -------- ProfileList Default : C:\Users\Default ProfilesDirectory : C:\Users ProgramData : C:\ProgramData Public : C:\Users\Public PS C:\Users\Compaq_Administrator.ROBBIE> I hope this is what you want Cheers

Error: 0x80070003 when installing KB 2919355

Anonymous

This error appears to be related to expected files, folders or registry paths that are missing.

One commonly reported folder being missing is the C:\Users\Default folder.

Open the File Explorer, expand C, and expand the Users folder.

If there is no folder named Default, create one.

If C:\Users\Default exists please use the following guidance:

Run the Windows Update Troubleshooter, then open Windows Update and try to install the update again.

Then run the DISM tool

Swipe in from the right edge of the screen, and then tap Search.

(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Search.)

Enter command prompt in the search box.
In the list of results, swipe down on or right-click Command Prompt, and then tap or click Run as administrator.
In the Administrator: Command Promptwindow, enter the following commands. Press the Enter key after each command:
1. DISM.exe /Online /Cleanup-image /Scanhealth
2. DISM.exe /Online /Cleanup-image /Restorehealth
To close the Administrator: Command prompt window, type Exit, and then press Enter.
Run Windows Update again.

If you have C:\Users\Default and you have used the Windows Update troubleshooter and completed the DISM commands but still experience Error 0x80070003 please contact Microsoft Support so that we can further investigate your issue.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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99 answers

Anonymous

2014-06-01T01:34:05+00:00

This [the failed installations of or problems resulting from the aftermath of installing KB2919355] is soon approaching the longest running soap opera in history. A solution is offered every minute, but the posts just keep on coming. We are now relegated to inquiring as to "When was the upgrade from Windows XP to Windows 8?" Apparently that has some great significance which escapes me but is known only to those who possess such information from the inner sanctum. I will be looking forward to why this tidbit of information is so important and how it will unlock that great mystery known as the "Spring Update".

Would you please be so kind as to inform us as to the significance of the particular date of an upgrade from Windows XP to Windows 8.0 Pro? You also previously asked whether a program like Start 8 was installed. Is there some special significance relating to this update and the installation of such a program?

You have asked a lot of questions of users. The users would appreciate it if you would inform them of the significance of your questions and why such questions are relevant.
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Anonymous

2014-06-01T08:14:37+00:00

I have had automatic updating of windows since I changed over. So I see of no reason to think that any updates have not been installed.

I have only changed updating to manual since this problem of KB 2919355 has occurred.

I have installed all other updates ok but KB 2919355 keeps coming up with error 80070003.

Cheers Robbie
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2 people found this answer helpful.

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0x00000000 40,810 Reputation points

2014-06-01T14:42:23+00:00

Open PowerShell

Type there

Get-Item -Path HKLM:\SOFTWARE\Microsoft"Windows NT"\CurrentVersion\ProfileList\

Press "Enter".

Copy the output and paste it here.
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Anonymous

2014-06-02T04:58:12+00:00

Windows PowerShell

Copyright (C) 2013 Microsoft Corporation. All rights reserved.

PS C:\Users\Compaq_Administrator.ROBBIE> Get-Item -Path HKLM:\SOFTWARE\Microsoft"Windows NT"\CurrentVersion\ProfileList

\

    Hive: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion

Name                           Property

----                           --------

ProfileList                    Default           : C:\Users\Default

                               ProfilesDirectory : C:\Users

                               ProgramData       : C:\ProgramData

                               Public            : C:\Users\Public

PS C:\Users\Compaq_Administrator.ROBBIE>

I hope this is what you want

Cheers
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0x00000000 40,810 Reputation points

2014-06-02T17:29:45+00:00

Thank you!
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