Error: 0x80070003 when installing KB 2919355

Anonymous
2014-05-14T19:28:30+00:00

This error appears to be related to expected files, folders or registry paths that are missing.

One commonly reported folder being missing is the C:\Users\Default folder.

Open the File Explorer, expand C, and expand the Users folder.

If there is no folder named Default, create one.

If C:\Users\Default exists please use the following guidance:

Run the Windows Update Troubleshooter, then open Windows Update and try to install the update again.

Then run the DISM tool

  1. Swipe in from the right edge of the screen, and then tap Search.

(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Search.)

  1. Enter command prompt in the search box.
  2. In the list of results, swipe down on or right-click Command Prompt, and then tap or click Run as administrator.
  3. In the Administrator: Command Promptwindow, enter the following commands. Press the Enter key after each command:
    1. DISM.exe /Online /Cleanup-image /Scanhealth
    2. DISM.exe /Online /Cleanup-image /Restorehealth
  4. To close the Administrator: Command prompt window, type Exit, and then press Enter.
  5. Run Windows Update again.

If you have C:\Users\Default and you have used the Windows Update troubleshooter and completed the DISM commands but still experience Error 0x80070003 please contact Microsoft Support so that we can further investigate your issue.

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2014-05-26T08:44:49+00:00

    Hi

    I opened one drive, clicked the CBS log-file and pressed "Share" but I cannot find "Get a Link"

    What am I doing wrong?

    Cheers

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  2. 0x00000000 40,810 Reputation points
    2014-05-26T02:40:58+00:00

    Tell it http://twitter.com/brandonleblanc

    I also need to download ISO

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    2 people found this answer helpful.
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  3. Anonymous
    2014-05-25T21:04:59+00:00

    If You upgraded through the Windows Store  You haven't  a license for Windows 8.1

    You must repair your system or reinstall all.

    This is blatantly incorrect... there is no Windows 8.1 pactivation key, just a window 8 activation key. If you're a moderator then you obviously know that, and if you don't, I'd encourage you to speak directly with Microsoft.

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  4. Anonymous
    2014-05-25T20:49:44+00:00

    I finally opened a ticket with MS support. They spent over 4 hours and fixed my machine. My faith has been restored in MS.

    It was actually very painless, you just need a morning or afternoon to hang around the house. They hung up the phone and did the work, then called me back.

    I'm happy>>>>

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  5. 0x00000000 40,810 Reputation points
    2014-05-25T16:46:46+00:00

    Then maybe you would kindly tell users where they can find an 8.1 ISO to fix their system.  

    If You upgraded through the Windows Store  You haven't  a license for Windows 8.1

    You must repair your system or reinstall all.

    I will continue to tell users to obtain a copy from a software forum and verify the md5 SHA1 hash matches that on MSDN.

    This is the violation of the Microsoft Community Code of Conduct

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    2 people found this answer helpful.
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