Error: 0x80070003 when installing KB 2919355

Anonymous
2014-05-14T19:28:30+00:00

This error appears to be related to expected files, folders or registry paths that are missing.

One commonly reported folder being missing is the C:\Users\Default folder.

Open the File Explorer, expand C, and expand the Users folder.

If there is no folder named Default, create one.

If C:\Users\Default exists please use the following guidance:

Run the Windows Update Troubleshooter, then open Windows Update and try to install the update again.

Then run the DISM tool

  1. Swipe in from the right edge of the screen, and then tap Search.

(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Search.)

  1. Enter command prompt in the search box.
  2. In the list of results, swipe down on or right-click Command Prompt, and then tap or click Run as administrator.
  3. In the Administrator: Command Promptwindow, enter the following commands. Press the Enter key after each command:
    1. DISM.exe /Online /Cleanup-image /Scanhealth
    2. DISM.exe /Online /Cleanup-image /Restorehealth
  4. To close the Administrator: Command prompt window, type Exit, and then press Enter.
  5. Run Windows Update again.

If you have C:\Users\Default and you have used the Windows Update troubleshooter and completed the DISM commands but still experience Error 0x80070003 please contact Microsoft Support so that we can further investigate your issue.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-05-28T16:48:53+00:00

    I'm not criticizing your knowledge or skills, as you have far more knowledge about Windows than I do, I'm simply saying Microsoft is incorrect on this front.

    Give me a few hours and I'll post back what updates as I had cleared my windows update cache, which cleared the update history.  However, for the sake of getting the 11 patches, I've done a second install repair.

    As it stands, the 11 patches in question do not become available on Windows Update until after KB2919355 is installed successfully (not the 5 standalones included within the 2919355 package, but the actual 2919355 update itself).  Other users have also posted the same information, that upon a successful install of 2919355, 11 patches become available on Windows Update.  On the other thread we conversed, JustinAcklin (I think that's his screen name, however the last name may be off a bit) reported the same thing once he was able to successfully install 2919355.

    Let's just say for the sake of argument that these updates are available in standalone form for users without KB2919355 installed, the average user will not know which updates to search for as they expect their updates to come... well... via Windows Update.

    Microsoft can say to their blue in the face they're not withholding patches, however this simply is not the facts.  The more experienced users and moderators say they're not withholding any patches, the more people seem to believe it, as the longer a non-factual point is expressed, the more likely it is for it to be taken as fact.

    EDIT:

    This is not a case where users are simply not installing these patches prior to the KB2919355 install, as users have been instructed to install all updates except 2919355, then when there are none left but 2919355, to install it.

    If I happen to be wrong about anything I've posted, I have no problem admitting it and when it has been brought to my attention that I posted something wrong, I apologize and do my best to find all prior postings on the subject and edit them to show the correct information.  I could care less if I'm right or wrong about something, I simply want the facts to be available to everyone, as facts matter.

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  2. Anonymous
    2014-05-27T07:40:33+00:00

    Hi

    Thanks for your patience with me. I have followed your latest instructions and hope you can now access the CBS log file.

    Cheers

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  3. 0x00000000 40,810 Reputation points
    2014-05-26T16:02:16+00:00

    @  RobbieMcLaughlan

    Try to use a web-browser     http:// onedrive.com

    Sign in.

    1. Pick the file or folder you want to share by

    selecting the check box in the upper-right corner of the item. You can

    also pick multiple items to share them together. 2. Tap or click Share on the bar at the top of the page, and then choose a share option:

    Choose the type of link you want. The permissions for the item are automatically updated when  you create the link.

    View only

    When you share items with this type of link,

    people can view your items without signing in. They can also forward the

    link to other people.

    Public

    A public link is like a View only link, but it

    also allows anyone to find the shared item by searching. If you choose

    this option, people will be able to access the item you're sharing even

    if you don't publish the link you get.


    You can also share files and folders in OneDrive from File Explorer. Press and hold or right-click the file or folder you want to share, tap or click Share with, and then choose OneDrive. This takes you to the OneDrive.

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  4. Anonymous
    2014-05-26T15:33:33+00:00

    They may be releasing them, but they're not allowing access to some, or all, of them until after the actual KB2919355 (around 640MB in size) is installed.  Once theactual KB2919355 is installed, 11 patches will become available... not before.

    EDIT:

    I apologize, I was wrong about this.  Of the 11 updates that show up following the KB2919355 update, four are reoffered security updates that need to be redone after the install of KB2919355, with the remaining 7 being only applicable post KB2919355.Nothingis being withheld from impacted machines.**

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  5. Anonymous
    2014-05-26T15:16:29+00:00

    Brandon blogs about Windows 8.1 and that's why he's pointing to him.    As an aside, Microsoft is still releasing updates for those with and without KB2919355.  June is when they cut it off.

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