Follow exactly what in the video http://www.youtube.com/watch?v=xbzhhS8y3OQ
Nokia Lumia 520( cyan) : Airplane mode stuck and rapidly switching on and off
Find my details:-
software: windows phone 8.1
OS version: 8.10.12393.890
Firmware revision number: 3058.50000.1525.0001
Hardware revision number: 1.5.0.1
radio software version: 2.0.242037.8
chip SOC version: 8227
Extras+info
Lumia cyan
Device activation client 1.4.2.9
Firmware Updater Notifier 1.1.03
..... and so on
Manufacturer:-
RM-914_im_india_269
I was using Lumia Black and updated it to 8.1 ( Cyan) from my phone itself ( official release). I updated to Cyan OS not longer than a month back. Everything was fine, until recently, a couple of days earlier, when I was talking to a freind of mine on my phone, the call dropped. A notification to restart my phone appered so I did it. Ever since I am stuck on the , " Airplane mode". The flight mode will rapidly switch on and off. So, I am unable to use my Sim and thus, no whatsapp, no calls..social life has been paralyzed.
I tried Hard reset ( about menu-> reset your phone) :- three times
Soft reset:- several times
Changed SIM :- a dozen times
Tried the twitter team suggestion ( I had found on this forum itself :- http://discussions.nokia.com/t5/Nokia-Lumia/Lumia-1520-3-and-official-8-1-stuck-airplane-mode/td-p/2855086)
Now trying Nokia Software Recovery Tool 1.5.0 but the problem is that it is downloading 3058.50000.1425.0001, which I beleive is 'Cyan' again. I am also worried, I won't be able to downgrade to Lumia black which I am missing a lot. Anwho, I am currently downloading it and will see what happens, but If Nokia's Technical team can provide a solution for this software/firmware related glitch, I will be a happy fella. I am wondering, about the first occurence of this problem which I researched as being reported on Nokia official forums, 2-3 months back. By now a trustworthy solution should have been found and posted online.
Windows for home | Other | Devices and drivers
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91 answers
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Anonymous
2014-11-30T02:30:19+00:00 -
Anonymous
2014-12-06T16:00:14+00:00 i have fixed the proble; zith ;y phone i downloaded the nokia software recovery tool
no probs noz
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Anonymous
2015-01-15T09:03:35+00:00 Guys I am also facing the same problem after 8.1 updat..... for this issue I contact to Nokia care center they told me that u have to Rs 3370 for replacement of mobile mother board.....after this I am decided not to repair my mobile n now onward never ever buy nokia/Microsoft mobile they doesn't sell quality of product because of there fault our mobile is wasted now. While buying my parents told buy Samsung or micromaxx mobile but I say them no dad Nokia is most trusted brand of India but now I realized that I was wrong one wrong decision waste my 10k good buy Nokia good buy Microsoft you lost one more regular customer