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Find my details:-
software: windows phone 8.1
OS version: 8.10.12393.890
Firmware revision number: 3058.50000.1525.0001
Hardware revision number: 1.5.0.1
radio software version: 2.0.242037.8
chip SOC version: 8227
Extras+info
Lumia cyan
Device activation client 1.4.2.9
Firmware Updater Notifier 1.1.03
..... and so on
Manufacturer:-
RM-914_im_india_269
I was using Lumia Black and updated it to 8.1 ( Cyan) from my phone itself ( official release). I updated to Cyan OS not longer than a month back. Everything was fine, until recently, a couple of days earlier, when I was talking to a freind of mine on my phone, the call dropped. A notification to restart my phone appered so I did it. Ever since I am stuck on the , " Airplane mode". The flight mode will rapidly switch on and off. So, I am unable to use my Sim and thus, no whatsapp, no calls..social life has been paralyzed.
I tried Hard reset ( about menu-> reset your phone) :- three times
Soft reset:- several times
Changed SIM :- a dozen times
Tried the twitter team suggestion ( I had found on this forum itself :- http://discussions.nokia.com/t5/Nokia-Lumia/Lumia-1520-3-and-official-8-1-stuck-airplane-mode/td-p/2855086)
Now trying Nokia Software Recovery Tool 1.5.0 but the problem is that it is downloading 3058.50000.1425.0001, which I beleive is 'Cyan' again. I am also worried, I won't be able to downgrade to Lumia black which I am missing a lot. Anwho, I am currently downloading it and will see what happens, but If Nokia's Technical team can provide a solution for this software/firmware related glitch, I will be a happy fella. I am wondering, about the first occurence of this problem which I researched as being reported on Nokia official forums, 2-3 months back. By now a trustworthy solution should have been found and posted online.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have also had a similar problem which persists even after using the nokia recovery tool something really needs to be done.
the working solution it solves your flight mode problem and no imei problem
Check out the guide: https://youtu.be/oAgBwi1DUwM
Hi, to all with the nolia 520 flight mode problem, bad news is your stuck with it. No solution has been made available as far as im aware. Contacted nokia, they said its update problem. Ditch Windows phone, go. Android. Microsort didn't even want to know. There advice was bye a new phone. Got a new phone,. Went android.
Well done to mjk2 as this work around above fixed the problem for me.
Basically my problem with flight mode seemed to occur when my phone auto upgraded from Windows 8 to 8.1...so once u have applied the fix u are in fact reverting to windows 8.
Thus you need to go asap after fix into urgent phones settings and turn off auto windows updates. If u then get a critical update notification for 8.1 I would ignore ignore the as ignore the think this will create the flight mode problem again.
Really poor from Microsoft that they are not concerned to provide any fix for 8.1 to stop this.
the flight mode problems seem to stem from Microsoft auto upgrades. In my case the problem occurred after upgrading from Windows 8 to 8.1...so once you have reset your phone make sure to switch off auto Upgrade .
However resetting the phone or by windows recovery tool is a waste of time as it is simply downloading 8.1 again.
There is a solution that worked for me on page 8 below from mjbk2 his post. YOU need to download a nokia recovery tool ie version 4.3.2. as advised.
flight mode
