Win 7 Windows Update 80246002 Unable to run updates

Anonymous
2014-08-27T22:00:30+00:00

As suggested by Microsoft, the failed security update MS14-045 requires actions to be take. You recommend manual uninstall of KB 2982791. This I did. The system reboots. I then went to try and use Windows Update so that it finds and installs the replacement, KB 2993651.

Windows Update is now corrupted. It issues error code 80246002. All attempts to run the Troubleshooter to fix it, says it is unable to automatically resolved the problem. It has entries with a red X in the list. When you ask for the detailed report, though, it shows no problems against any of the entries.

 now; the first time I ran it, it showed an Error 1 accessing Windows\SoftwareDistribution, access denied.

It's unconscionable that MS should generate even more severe errors when trying to back out from an existing error from a failed update. And simply deleting one KB, now renders the entire Windows Update process unusable.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

171 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2014-08-28T17:12:17+00:00

    And its working!

    How something so unrelated to the update service can botch it up?

    Many thanks!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2014-08-28T17:24:04+00:00

    Whole day on my f.... laptop !!!! And THX Kristjan, it WORKS !!!!!

    I shall switch to Linux.

    Dubrovnik, Croatia.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2014-08-28T17:27:53+00:00

    Change your DNS servers to 8.8.8.8 and 8.8.4.4 and it will fix the problem. A reboot may be needed.

    I must say the support here is totally useless. Microsoft knows this issue and knows the temporary fix as well.

    I just changed the local network adapters first DNS entry from blank to 8.8.8.8 on my problem machines and it worked like a charm. [Control Panel\Network and Internet\Network Connections] Thanks!

    That worked like a charm for me.   The question is, do we delete those DNS entries afterwards?

    Peter

    Toronto, Canada

    Was this answer helpful?

    0 comments
  4. Anonymous
    2014-08-28T17:29:36+00:00

    I really do not understand. MICROSOFT??? Hello, anybody there???? Do not know how to read or do not know how to update YOUR OWN OS (Windows 7 Ultimate x64) ????

    But, its working, AFTER CHANGING DNS !!! Dam'n.

    Dubrovnik, Croatia.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2014-08-28T17:30:03+00:00

    here is the link that I used because I felt the exact same way!

    http://mintywhite.com/windows-7/change-dns-server-windows-7/

    I am about to restart my computer from putting in the pain in the butt update, hopefully all will be solved!

    Was this answer helpful?

    0 comments