Win 7 Windows Update 80246002 Unable to run updates

Anonymous
2014-08-27T22:00:30+00:00

As suggested by Microsoft, the failed security update MS14-045 requires actions to be take. You recommend manual uninstall of KB 2982791. This I did. The system reboots. I then went to try and use Windows Update so that it finds and installs the replacement, KB 2993651.

Windows Update is now corrupted. It issues error code 80246002. All attempts to run the Troubleshooter to fix it, says it is unable to automatically resolved the problem. It has entries with a red X in the list. When you ask for the detailed report, though, it shows no problems against any of the entries.

 now; the first time I ran it, it showed an Error 1 accessing Windows\SoftwareDistribution, access denied.

It's unconscionable that MS should generate even more severe errors when trying to back out from an existing error from a failed update. And simply deleting one KB, now renders the entire Windows Update process unusable.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

171 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2014-08-30T01:24:49+00:00

    **JohnBurgessUK wrote:**

    Susan [Bradley] and PA Bear, thanks very much for your help in this thread.

    My issues (Win 7 x64 SP1) were down to issues with the DNS and name resolution to being able to run Windows Update, and were unrelated to any of the other issues people are having with either the original KB or the newly revised KB bricking their systems. The fact that my system was having issues after doing what MS strongly recommended i.e. uninstall the original KB, has nothing to do with the uninstall process wrecking anything in Windows Update. Though, it certainly looked that way to me. However, it was an unrelated issue and one I would not have guessed at in a million years...

    You're welcome & thanks for your feedback.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2014-08-30T07:22:42+00:00

    I'm not doing any of this, until the day before yesterday all machines I know with Win7 could update themselves just fine.

    This will seriously compromise my computer protection.

    I'll just turn my Apple stuff On and wait for the solutions to be fixed by these guys at the source, as it should.

    I can wait. The machine will be fully formatted again and waiting at the start line.

    Was this answer helpful?

    0 comments
  3. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  4. Anonymous
    2014-08-30T07:33:00+00:00

    I hope you're right... It just sounds messed up. Changed IP  but didn't update the Windows Update with that info?

    It's not the first time this happens this year, is it?

    Was this answer helpful?

    0 comments
  5. Anonymous
    2014-08-30T07:40:46+00:00

    People from all over the world started complainting about this on the 27/28 of August, are you seriously trying to blame all of our ISPs to be working together on the account of greed, in order to prevent us from access widows updates only??

    I'm on a different country and have the problem, people from sweden have complainted to. Hello?! ISP greed, really?

    Come on...

    Was this answer helpful?

    0 comments