Win 7 Windows Update 80246002 Unable to run updates

Anonymous
2014-08-27T22:00:30+00:00

As suggested by Microsoft, the failed security update MS14-045 requires actions to be take. You recommend manual uninstall of KB 2982791. This I did. The system reboots. I then went to try and use Windows Update so that it finds and installs the replacement, KB 2993651.

Windows Update is now corrupted. It issues error code 80246002. All attempts to run the Troubleshooter to fix it, says it is unable to automatically resolved the problem. It has entries with a red X in the list. When you ask for the detailed report, though, it shows no problems against any of the entries.

 now; the first time I ran it, it showed an Error 1 accessing Windows\SoftwareDistribution, access denied.

It's unconscionable that MS should generate even more severe errors when trying to back out from an existing error from a failed update. And simply deleting one KB, now renders the entire Windows Update process unusable.

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2014-08-28T15:23:53+00:00

    Change your DNS servers to 8.8.8.8 and 8.8.4.4 and it will fix the problem. A reboot may be needed.

    I must say the support here is totally useless. Microsoft knows this issue and knows the temporary fix as well.

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  2. Anonymous
    2014-08-28T15:01:25+00:00

    Same issue for me windows updater totally broken reinstalling windows for 17th time now...

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  3. Anonymous
    2014-08-28T02:06:56+00:00

    I have this error as well and I have no idea how to fix it.  So far everything I've tried does not work.  I do NOT wish to update to 8.1  ...is this a MS ploy to have everyone update their systems to the worst thing that ever happened to computing?

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  4. Anonymous
    2014-08-28T01:06:48+00:00

    It is, but it's completely irrelevant to the question at hand.

    I have also undertaken the various suggestions to solve Windows Update problems. I have renamed the SoftwareDistribution folder to SD.old with the Update service stoppe,d restarted it and it recreates the folder. Still no joy, same error message.

    MS have screwed us up royally once again by telling us to uninstall that KB that was flawed. They need to fix their (expletive).

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  5. Anonymous
    2014-08-27T22:50:01+00:00

    ...the first time I ran [the Windows Update troubleshooter], it showed an Error 1 accessing Windows\SoftwareDistribution, access denied.

    Is it the same computer (not necessarily the same problem) as in this previous thread of yours?...

    I am using Norton AntiVirus 18.5 (i.e. 2011) and its firewall...

    http://answers.microsoft.com/thread/2b0be1bd-0274-e011-8dfc-68b599b31bf5

    PS: Norton AntiVirus does not include a firewall - but Norton Internet Security & Norton 360 do. See http://community.norton.com/t5/Norton-Internet-Security-Norton/Does-Norton-AntiVirus-have-a-firewall/td-p/995345

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