I'll do a search to see what has been changed.
Thanks. That will be interesting.
a couple of 'warnings' re WLIDSCV.EXE
This is not at all uncommon. It's usually innocuous.
"Given a couple of sysinfo logs and product reg key values, it should be possible to identify the rogue software very quickly."
Let me know how you want these log entries presented / filtered
I wasn't going to suggest that I could identify anything, but someone with the proper tools should be able to compare the logs of affected users with those of users who aren't to highlight common factors. We've seen it time and again that updates to other software create problems for Windows Live programs. It's often security software; both SpamFighter and Bullguard come to mind as having wreaked havoc in the past. We've also seen that particular types of hardware can be problematical. There was a case a few years ago where some users found that their contacts list simply disappeared. The cause was traced to a particular kind of Network Interface Card (NIC).
I was rather hoping that the support staff with all their resources would be able to collect the same set of information from affected users in order to be able to conduct the sort of analysis that's needed.
