Windows Live ID Sign-in Assistant to be disabled

Hi Souris,

Thank you for your reply. Before we ask for logs, we would like to verify if you've tried accessing this link: http://go.microsoft.com/fwlink/?linkId=144689 ? This may help you resolve your issue. The link will redirect you to account.live.com and you might need to change or adjust settings on your account.

@Qlder4eva,

Thank you for the information. We would like to ask if you've tried the troubleshooting steps provided in this thread? And also, can you confirm if the issue also occur when you use Windows Live Mail since you've mentioned that you are accessing your account Microsoft Outlook 2013 .

Regards.

Thanks for the message and help,

Yes, the link is my hotmail account page, I can see my emails, nothing for the issues,

I tried to go to option to configure the account, but nothing is associated to this issue,

Thanks again for helping,

Regards,

Souris,

The pop-up (see below) just appeared between yesterday (Friday) and today (Saturday).

Apart from the fact that there was nothing to 'see below', thanks for sharing. You're in a unique position to be able to pinpoint a possible trigger for this new problem that's affecting more and more users. Can you conduct a search of your computer to find files that changed (Date modified) between Friday and Saturday? I've no idea what we're looking for, but it could be security software like anti-virus, anti-spam or special stuff like Trusteer Rapport, updates to device drivers or any other program ...

PS I changed the startup type to automatic - delayed start and that seems to have stopped the pop-up

That's good to know. It means that the conflict is happening early in the boot process. Since the WLIDSVC will only be needed once a program needs authentication, it's not imperative that it starts at boot time - it's quite soon enough after Windows has loaded fully.

Another intriguing factor is that most of those affected (there aren't many) seem to be outside the US, in France, Oz and Denmark, for example (assuming that the East Coast of AU isn't somewhere in Austria). Given a couple of sysinfo logs and product reg key values, it should be possible to identify the rogue software very quickly.

Dear Everyone

Thanks for your interest. I have managed to save the picture of the pop-up in my earlier post. As far as accessing any programs e.g. Outlook or Windows Mail, the pop-up occurs b4 I attempt to do anything during the final stages of boot-up. I do not use Windows Mail or Live mail just Outlook. I installed MS Live a long time ago. Yes East coat of AU is Australia.

I'll do a search to see what has been changed. Also have been through the event log; there were a couple of 'warnings' re WLIDSCV.EXE e.g.

Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards. 

DETAIL -

22 user registry handles leaked from \Registry\User\S-1-5-21-494384865-741982679-1953478462-1001:

Process 3704 (\Device\HarddiskVolume3\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-494384865-741982679-1953478462-1001

Process 3704 (\Device\HarddiskVolume3\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-494384865-741982679-1953478462-1001

Process 3704 (\Device\HarddiskVolume3\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE) has opened key \REGISTRY\USER\S-1-5-21-494384865-741982679-1953478462-1001

and so on

"Given a couple of sysinfo logs and product reg key values, it should be possible to identify the rogue software very quickly."

Let me know how you want these log entries presented / filtered

regards

Andy.

@Qlder4eva,

Thank you for the information. We would like to ask if you've tried the troubleshooting steps provided in this thread? And also, can you confirm if the issue also occur when you use Windows Live Mail since you've mentioned that you are accessing your account Microsoft Outlook 2013 .

Regards.

See my latest reply - this happens b4 I attempt to access any programs either off or online.

regards

Andy