Windows Live ID Sign-in Assistant to be disabled

Anonymous
2014-06-12T13:35:13+00:00

I got following error message while I log in to my windows account and only my account.

I tried to set Windows Live ID sign-In Assistant to manual start in Windows Services. it only works one time, once I start using Windows Live mail and log out and log back in then I get error messaged again. I tried to msconfig and uncheck Windows Live IS Sign-In that I do not see error message, but  Windows Live Mail cannot launch,

I use Windows 7 Home Premium version.

It looks like that it has something with Windows Live mail,

Your help and information is great appreciated,

Regards,

Souris,

Here is error message,

There was a problem that caused parts of the Windows Live ID Sign-in Assistant to be disabled. You might not be able to sign in to Windows Live in some programs. The problem may have been caused by a program that was recently installed. For more information, please go to: http://go.microsoft.com/fwlink/?linkId=144689

Windows for home | Other | Email and communications

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-08-10T17:26:35+00:00

    I never had Security Essentials installed, so couldn't comment on that.

    Sorry.

    Chris Walton

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  2. Anonymous
    2014-08-11T03:11:38+00:00

    @ Cawalton7,

    We do get your point on this problem. As what the previous moderator said, this issue is currently being investigated by the Windows Live Mail Product Group and we will immediately post back once we'll hear back from them.

    We appreciate your patience and understanding.

    @ Bella Max 2,

    To answer your question if removing Windows Live Essentials also removes Microsoft Security Essentials; no, uninstalling Windows Live Essentials won't affect the antivirus software since Microsoft Security Essentials is already a different product.

    Let us know if there's anything else we can assist you with.

    Thank you.

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  3. Anonymous
    2014-08-11T15:12:49+00:00

    Dear Glenda

    Many thanks for this clarification.  I have now removed Windows Live Essentials.

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  4. Anonymous
    2014-08-23T16:15:27+00:00

    Thanks for the information,

    Can any one from Microsoft to confirm it is not a virus issue and it is a Windows update issue?

    I would like to know any update for this?

    Does Microsoft receive my log and event files I upload?

    Your help and information is great appreciated,

    Regards,

    Souris,

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  5. Anonymous
    2014-08-25T05:02:01+00:00

    Hello Souris,

    As an update for your inquiry, we're sorry to inform you that there are still no updates about the issue. But, the files that you and the other provided has been passed to our support specialists for investigation purposes. Unfortunately, we cannot provide a timeframe as to when we can inform you of any troubleshooting procedure or if a fix has been made.

    Your patience is highly appreciated.

    Thank you.

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