Windows Live ID Sign-in Assistant to be disabled

Anonymous
2014-06-12T13:35:13+00:00

I got following error message while I log in to my windows account and only my account.

I tried to set Windows Live ID sign-In Assistant to manual start in Windows Services. it only works one time, once I start using Windows Live mail and log out and log back in then I get error messaged again. I tried to msconfig and uncheck Windows Live IS Sign-In that I do not see error message, but  Windows Live Mail cannot launch,

I use Windows 7 Home Premium version.

It looks like that it has something with Windows Live mail,

Your help and information is great appreciated,

Regards,

Souris,

Here is error message,

There was a problem that caused parts of the Windows Live ID Sign-in Assistant to be disabled. You might not be able to sign in to Windows Live in some programs. The problem may have been caused by a program that was recently installed. For more information, please go to: http://go.microsoft.com/fwlink/?linkId=144689

Windows for home | Other | Email and communications

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  1. Anonymous
    2014-06-16T15:12:56+00:00

    Thanks for the message and helping,

    According to the message, it seems that other program disabled it, not Windows Live Email, I tried to set Windows Live ID Sign-in Assistant automatically delay then there is no error message, but Windows Live Email failed to run due to configuration. It works after I set it to automatically, but I got error message.

    Even I got disabled error message, I am still able to run Widows Live Email program.

    Is it really that I have to uninstall the program and re install the program?

    It will be a lot work and I am not sure how to disable firewall, I have Norton 360 installed on my machine.

    it is really annoying to have this message every time I log in to computer.

    Thanks again for helping,

    Regards,

    Souris,

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  2. Anonymous
    2014-06-13T12:27:14+00:00

    @Cesar

    This isn't likely to help. The Windows Live ID Sign-in Assistant hasn't changed for two years, and I'm fairly sure that it won't be replaced by a re-installation of Windows Essentials if it's already there. To force a re-installation would, I think, involve removing the directory where it lives before re-installing WE. That directory is

    C:\Program Files\Common Files\Microsoft Shared\Windows Live

    which is not one of the ones you instructed Souris to remove.

    If forcing a re-installation of the service doesn't help (and I'm not optimistic), then - in view of the error message - it might be as well to instruct Windows to delay the start of the service until after boot, rather than changing its start-up to Manual. The option she should try is Automatic (Delayed Start). This may avoid whatever conflict it is that the error message is referring to.

    Could you please find out which page the help URL is supposed to be re-directing to? It's obviously moved, but the LinkID hasn't been changed accordingly. http://go.microsoft.com/fwlink/?linkId=144689

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  3. Anonymous
    2014-06-13T05:42:42+00:00

    Hello Souris,

    Welcome to Microsoft Community. I understand that you're having issues on Windows Live Mail when trying to log-in to your account. No worries, I will help you on your concern.

    It is possible that the issue is caused by a corrupted data within your Windows Live Mail. For this issue,

    we would need you to reinstall your Windows Essentials. To do this, you can follow the steps below:

    Note: Since you are using Windows Mail, please save them on a safe folder as you will delete folders that is included within Windows Essentials. To know how to import and export e-mails, please check this **link**.

    1. Perform **Windows Update**

    2. Uninstall Essentials by following the steps within this **link**.

    **3.******Delete the following files for a clean installation:

    For 32 bit

    C:\Program Files\Windows Live

    C:\Program Files\Common Files\Windows Live

    For 64 bit

    C:\Program Files(x86)\Windows Live

    C:\Program Files(x86)\Common Files\Windows Live

    **4.******Disable firewall (Note that disabling the firewall makes your computer prone to virus attack. We suggest that you only visit the websites below and enable your firewall after installation is done).

    **5.******Reset browser to factory settings.

    **6.******Reinstall Windows Essentials:

    **Windows Essentials 2012******(for Windows 7 and Windows 8)

    **Windows Essentials 2011** (for Windows Vista and Windows 7)

    **Note:**Please read the system requirements before installing Windows Essentials 2012.

    If this did not solve your issue, please give us an update for us to further investigate your concern.

    Thank you.

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