Hello everyone,
We sincerely apologize for the delays in responding to your inquiry about the Live ID assistant. We would like to inform you that there are still no updates on the issue. What we can say as of the moment is that this issue is being handled by our Escalation team.
We know how important it is for you to use Windows Live Mail properly without any concerns. We are also eager to provide you an answer so that you'll be able to continue using our product. We will be updating this thread as soon as a resolution or a troubleshooting procedure has been formulated on our end.
Your patience is highly appreciated on the matter.
Thank you.