Thank you sbodea for the address. I will gladly send them a letter expressing my views as to the shoddy product (s) that has caused so much frustration, hours of wasted time trying to fix a problem they have caused, and not finding a solution yet. If even the MS techs can't find and fix the problem how are we supposed to? One tech that was supposed to be helping me was so stymied he made matters worse for me. He had charge of my computer and formated it back to factory settings. i LOST all of my programs I had installed. All my bookmarks, favorites .files etc. I was ready to kill.... it took me hours to put things back to where I had them. After all of that, I still had the problem of Limit Connection on the wifi. It is not the fault of the computer mfg if they are bamboozled into using MS OS. I guess they trust MS (fools) My friend has XP on his machine and I warn him not to upgrade, just get a good antivirus system. Wish I had XP. The worse thing MS could have asked me when I was on their help page.. would I fill out a survey. I gave them a piece of my mind and very bad marks.
Sorry for the run on.... my letter will be sent out later today.
thanks