I have a 4 month old HP Envy 17t fast laptop machine. Moved from a functioning system 7 with PC Mover Pro to 8.1 which is crashing every 30 days or more. MS has rebuilt my horror show 3 times, I can’t take anymore. OS 8.1 NEEDS a class action suit. I also purchased an additional $250.00 Microsoft extended contract for unlimited Windows support for a year.
I sent the following questions as they send me directly to their level II support "team"? They gave me two email support contacts and NOW THEY ARE NO LONGER RESPONDING TO MY EMAILS.
MS level II new questions for resolution on my Microsoft 8.1 OS
- When I logon as administrator, why does it ask that I must have administrator permissions to make application system changes?
- Why does 8.1 keep asking me to verify my account with a CODE? I have 5 Outlook email accounts. Does it screen out incoming mail if it does not get a code update?
- All my Outlook mail accounts are also located on my old backup laptop. Some mail that gets populated to that computer does NOT also populate to my new Outlook accounts on my HP ENVY 8.1 machine?
- Vishwa Srivastava did a default.migrated new USER profile on my machine which rendered my original user profile useless. This new profile uses the directory name, \users \ Microossoft\Documents, etc. How can this USER root NAME be changed?
- I have an always connected WD MyBook 500GB Recovery drive. Every day 8.1 tells me to reconnect the File History drive which is connected, why is it not seeing it? Apparently 8.1 reformats this drive as one directory ONLY for its 32 GB of Recovery data only? Why prevent other data from being stored to this drive?
- I have spent considerable time the past 3 weeks rebuilding this machine. Seemingly the majority of my Apps are working including a couple hours re-establishing my Kindle books.
- I have today once again attempted to run Acrobat 11 and MS Expression Web-4. BOTH CONTINUE TO CRASH.
I am debating moving this machine back to Windows 7. I would like to know theTRUTH as to when MS will resolve its 8.1 problems or issue a 7 START based 9.0 OS option? My work does not live to “operate an operating system”.