Surface Arc Touch Mouse not compatible on Windows 7?

Anonymous
2013-12-10T11:04:58+00:00

Hey all. I recently bought a Surface Pro 2. I later bought a Surface Arc Mouse. Long story short, I had to return my Surface. So, as of now I am on my laptop and I cannot get my laptop's bluetooth to discover my mouse (it's in discovery mode).

I tried googling around and couldn't find anything. Am I stuck?

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2018-03-09T01:40:13+00:00

    I got mine working in Win7 by going to my laptop manufacturers (DELL) website and getting the most recent Bluetooth drivers. Their driver has BLE support.

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  2. Anonymous
    2018-06-29T19:43:54+00:00

    Wel, now I know my arc mouse is useless. RIP my windows 7 with its logitech wireless mouse thingy.

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  3. Anonymous
    2018-06-29T19:44:33+00:00

    Oh, and it’s Asus.

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