Surface Arc Touch Mouse not compatible on Windows 7?

Anonymous
2013-12-10T11:04:58+00:00

Hey all. I recently bought a Surface Pro 2. I later bought a Surface Arc Mouse. Long story short, I had to return my Surface. So, as of now I am on my laptop and I cannot get my laptop's bluetooth to discover my mouse (it's in discovery mode).

I tried googling around and couldn't find anything. Am I stuck?

Windows for home | Previous Windows versions | Devices and drivers

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  2. Anonymous
    2015-01-03T21:51:30+00:00

    I have a Samsung NP900x3C with Windows 7. The Intel drivers fixed this issue for me.

    Woo Hoo!

    Great mouse. Shame the support is not more forthcoming!

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  3. Anonymous
    2014-07-02T05:06:14+00:00

    Had the same problems but after updating Bluetooth drivers (4.0), the mouse plays nicely together with both Lenovo X1 Carbon (i5, circa 2013) and Surface 2.

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  4. Anonymous
    2014-05-27T05:57:08+00:00

    I finally surrendered and upgraded to Windows 8, solved all my problems. A $134 midnight trip to WalMart.

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