Windows 8.1 Update Error Code: 0x80240031

same problem here.i've installed all the compulsory and optional updates still cnt install 8.1.

just wondering if ms has any online technician who will actually deal with these posts?

Hi Sandra,

We apologize for the delay in response. We need more information to assist you, please answer these questions.

1. What are troubleshooting methods have you tried to fix the issue?
2. Do you use a 3rd party antivirus application on your computer?
3. Do you get any error message?

Thank you.

Hello, I experienced this problem and know the legitimate way to fix this.

So what you need to do to fix this is type in in the search menu; on your PC "**Find and fix problems"**Click on it, and click on "Fix problems with Windows Update"

Click "Next" it will run a short scan. 75% of the time it will come up with "Issues might be found

troubleshootiing with administrator permissions" In this case click on "Try troubleshooting

as an administrator" Next it will say "Detecting Problems", "Resolving Problems". This means

your computer is fixing the vital things needed for Windows Update to Windows 8.1

Hopefully next what will happen is a list of things that windows detected and resolved; ready for

your update for Windows 8.1 - Click on "Close" and go ahead and try to install Windows 8.1

It will go past the annoying 50% and then "0x80240031 Error Code" and Successfully install the

windows update!

Hope this helped, Jack Cruz

******@hotmail.co.uk

**or ****@gmail.com

Hello, I experienced this problem and know the legitimate way to fix this.

So what you need to do to fix this is type in in the search menu; on your PC "**Find and fix problems"**Click on it, and click on "Fix problems with Windows Update"

Click "Next" it will run a short scan. 75% of the time it will come up with "Issues might be found

troubleshootiing with administrator permissions" In this case click on "Try troubleshooting

as an administrator" Next it will say "Detecting Problems", "Resolving Problems". This means

your computer is fixing the vital things needed for Windows Update to Windows 8.1

Hopefully next what will happen is a list of things that windows detected and resolved; ready for

your update for Windows 8.1 - Click on "Close" and go ahead and try to install Windows 8.1

It will go past the annoying 50% and then "0x80240031 Error Code" and Successfully install the

windows update!

Hope this helped, Jack Cruz

******@hotmail.co.uk

**or ****@gmail.com

I have already tried this and the computer comes up with "Problem cannot be resolved"