I finally got an acceptable update after 3-4 tries. The only thing that I did differently is that I did not let the computer go to a screen saver or sleep mode. It was a long update. Also when I was asked to restart the computer I chose restart versus shut down. I don't know if any of this made a difference or if during the time I spent on retries Microsoft did something on their end.
Windows 8.1 Update Error Code: 0x80240031
I am getting error code 0x80240031 during download of Windows 8.1 for 50% of Downloading. Can anybody help me fix this?
Windows for home | Previous Windows versions | Install and upgrade
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257 answers
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Anonymous
2013-10-21T23:02:13+00:00 -
Anonymous
2013-10-22T05:07:01+00:00 Hi,
Can someone with this error (0x80240031) please email their %windir%\windowsupdate.log to <removed>. This is the windows update operation file and I'm curious to see what it shows.
thanks
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Anonymous
2013-10-22T06:26:49+00:00 Having all updates installed make no difference. This is a problem even though all recommended and optional updates are installed on mine
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Anonymous
2013-10-22T15:38:46+00:00 SIMPLE SOLUTION TO THE REALMS OF DOWNLOAD PROBLEMS - RELEASE AN ISO !!! This is hardly rocket science. I bought a Toshiba notebook with Windows 8 pre installed. I hated it with a passion, but thought I would reserve judgement until all the issues had been resolved with 8.1. However after trying 12 times to install I have given up and realize Microsoft are now incapable of writing and delivering usable software. Same issue as loads of others as stops installing after 50% and goes back to the beginning.
The worst thing after 4 days is there have been absolutely no comments or solutions from Microsoft. This is looking like turning into a PR disaster. Personally, if this isn't sorted by the weekend, I think my notebook will be on Ebay and I will be joining the realms going to Apple. I have supported Microsoft since Windows 3.1, but enough is enough
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Anonymous
2013-10-22T16:47:31+00:00 Try #2
Can someone with this error (0x80240031) please email their %windir%\windowsupdate.log to rajra at live dot com (convert to email id ). This is the windows update operation file