Windows 8.1 Update Error Code: 0x80240031

Hi,

Can someone with this error (0x80240031) please email their %windir%\windowsupdate.log to <removed>.  This is the windows update operation file and I'm curious to see what it shows.

thanks

I finally got an acceptable update after 3-4 tries. The only thing that I did differently is that I did not let the computer go to a screen saver or sleep mode. It was a long update. Also when I was asked to restart the computer I chose restart versus shut down. I don't know if any of this made a difference or if during the time I spent on retries Microsoft did something on their end.

I've found that connecting my PC directly to the router with a LAN cable solves the download issue.  I can now complete the download and get to the installing phase every time. 

Unfortunately, it now fails to finish installing after the reboot and has given me a few blue screens.  I can't say I'm surprised, I fully expected that to be the case.  

Still, if anyone has yet to try a wired connection, it solved at least this particular issue for me.  I don't know why, my WiFi connection tested well with no lost packets or other issues, and I've had no trouble downloading other large files or drivers.

This does not help anyone. Can you please explain what exactly the amazing tech support agent did to get through this, like how exactly did they help? And furthermore you should have referred them to this thread. Because its fantastic that they helped you but they clearly need to help a **** load of more people before I give them any praise.

Up and running for the last two days!  Thanks to a level 2 Tech at MS support (who didn't give up! called back when we were disconnected! went the extra mile to help!) far as I am concerned your a hero and should get a raise! I could never get the update to install from the store! see earlier post! again THANKS MS LEVEL 2 SUPPORT!