Windows 8.1 Update Error Code: 0x80240031

please tell me full procedure for error correction your step is't working properly

Hi all,

I finally got it to work at 60% now and running.

1. Disabled defender and much to my surprise another optional update showed up as mentioned before in the thread.
2. ran the following command "netsh winsock reset" and restarted my laptop
3. disabled screen power off and sleep
4. spent the next 1 hour looking at the progress bar and holding my breath when I hit 50%

So far all looks good. If I hit any issues ill report back.

I have the same exact issue.  Here is my experience to date:

Went to the Microsoft Support site and opted for online support.  Got a tech who ran some diagnostics, had me re-try the download, and even had me re-install my Windows 8 from scratch.

Did that, no luck.  Had me create a new Microsoft account.  Did that.  No luck.

Assigned me a ticket to escalate the problem to Tier 2.

Here's where things got interesting.

Tier 2 tech missed the first 7 callback appointments over 3 days which had me waiting a total of 14 hours for someone to contact me about the issue.

I called the Microsoft help line and was eventually passed to someone who claimed to be the supervisor of Tier 2 support, by the name of Jan-Michael Nubla who told me that all Tier 2 support agents had gone home for the day and there was no one who could help me.  I later learned this was a complete lie - Tier 2 techs are on staff 24 hours a day.

So if you have this problem, prepare to waste a ton of time, be lied to about callbacks and even direct lies to you face, and still I have no resolution to the problem.

Microsoft gets a massive "F" for support on this.

Install All windows updates and try again ;)

I just purchased this computer, and get the code 0x80240031. All I have done is run the HP update manager, and obtained all the instructed updates. I then proceeded to perform the W8.1 upgrade, and the error code appears. WHAT DO I NEED TO DO Microsoft!