Windows 8.1 Update Error Code: 0x80240031

Anonymous
2013-10-17T16:50:33+00:00

I am getting error code 0x80240031 during download of Windows 8.1 for 50% of Downloading. Can anybody help me fix this?

Windows for home | Previous Windows versions | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

257 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2014-03-01T07:57:32+00:00

    I have 1 Mbps internet plan and Norton antivirus installed and I have updated latest drivers and Microsoft updates daily

    Was this answer helpful?

    0 comments
  2. Anonymous
    2014-03-01T07:19:00+00:00

    you just check ur internet speed minimum requirement is 512 kps. and also install ur latest drivers.  and while installing windows 8.1 then I think there is no need to uninstall antivirus

    Was this answer helpful?

    0 comments
  3. Anonymous
    2014-02-28T11:32:08+00:00

    I just did. I tried every effin thing that this website told me to do! But nothing works. When I shut all firewalls of my antivirus and defenders down, it stoped at 8% not even 50%. I think Microsoft needs to work on that! Coz my laptop is compatible for it! Anyway, thanks for your help and I'm glad it worked for you :)

    Was this answer helpful?

    0 comments
  4. Anonymous
    2014-02-28T08:15:41+00:00

    Turn off windows defender and then try download 8.1.  It worked for me.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2014-02-28T06:32:03+00:00

    me too. just as I expect it to raise from 50 to 51%, it crashes and gives me the same error code: 

    0x80240031

    it really is frustrating because I just got my new laptop and I want this app which is only available for windows 8.1! ugh!!!! :(

    Was this answer helpful?

    0 comments