This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I am getting error code 0x80240031 during download of Windows 8.1 for 50% of Downloading. Can anybody help me fix this?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
FIX FOUND! After trying to resolve this problem myself for more than a week I decided to call Microsoft. THANK THE LORDS I DID.
The technical guy connected to my PC via remote connection and performed something called a "Winsock Reset" I personally don't know what this is but it worked! Search it up and I'm sure you'll find some results.
IF THIS DOESN'T WORK, THE 40 MINUTE CALL TO MICROSOFT IS WORTH IT.
I''ll wait for Windows 9 this summmer... I hate still with the problems to install Windows 8.1.
This is seriously still not taken care of? I purchased a laptop on Friday and have been working vigorously trying to get the update installed. I have gone through all the possible fixes that have worked for others, and also I got in touch with Acer last night and they had me do some other weird **** and it still didn't work. The only thing I have not tried is downloading the ISO and doing it that way. Why the **** is Microsoft blatantly ignoring this? Best Buy told me this is a regular issue with Windows 8 and I could trade my laptop in for another one...just not the one I have because they don't have it anymore and I don't want another computer, and if the computer hardware isn't the problem why should I be swapping out computers???? This is the same laptop I purchased for my mother in law for Christmas and I set it up for her and didn't have any problems doing any of the updating for hers. 129 replies later Microsoft HELLOOOOO????
and apparently I can't say c..r..a..p? or h..e...c...k???
This is seriously still not taken care of? I purchased a laptop on Friday and have been working vigorously trying to get the update installed. I have gone through all the possible fixes that have worked for others, and also I got in touch with Acer last night and they had me do some other weird **** and it still didn't work. The only thing I have not tried is downloading the ISO and doing it that way. Why the **** is Microsoft blatantly ignoring this? Best Buy told me this is a regular issue with Windows 8 and I could trade my laptop in for another one...just not the one I have because they don't have it anymore and I don't want another computer, and if the computer hardware isn't the problem why should I be swapping out computers????
This is the same laptop I purchased for my mother in law for Christmas and I set it up for her and didn't have any problems doing any of the updating for hers. 129 replies later Microsoft HELLOOOOO????
It worked for me after disabling windows defender. I reinstated defender after download completed. Had to install Office 365 twice due to a connection problem but all good now.
