Can't access Windows Store

I am surprised ..  a clean install from 7  to 8.1 should  have done the trick.

Sorry - this was a clean re-install of the upgrade from 7 to 8. My problem here is upgrade from 8 to

8.1

I need a hint tho...   what are the last 6 lines in the log.

2013-10-23 10:44:43.282, _Info_                WS   [00005320:00003732] DiscoveryService::SetOSInfo(): Edition: Professional, Type: Retail

2013-10-23 10:44:47.151, _Info_                WS   [00005320:00002812] DiscoveryService::InstalledLocales: set to en-GB

2013-10-23 10:44:47.151, _Info_                WS   [00005320:00002812] SetRefreshTimerWorkCallback - setting refresh time for service 0 at time 130292370775897023 (current time is 130269590871512622)

2013-10-23 10:47:12.823, _Info_                WS   [00005320:00003732] visibilityState changed to: hidden

2013-10-23 10:47:15.803, _Info_                WS   [00005320:00003732] visibilityState changed to: visible

2013-10-23 10:47:18.489, _Info_                WS   [00005320:00003732] visibilityState changed to: hidden

and what happens if you let it go 4 or 5 min?

Nothing different happens - it has been allowed to run for up to 20 minutes. Nothing happens - endless green store screen and countdown image.

 really I would like to see the whole log.. but will settle for six last lines .. if you delete log and try again.

Log was deleted, then the store was tried again for five minutes (approx). New log is at http://www.mcnicolwilliams.com.au/8point1/winstore.log

hi ..just to say I have seen the log ...and will take some time to  think on it.. but already I notice that   there are several handshaking attempts and failures and repeating to find out who you are...particularily these lines

"Warning_             WS   [00005320:00002108] CHttpRequest::_GetProxyInfoForUrl: Autoproxy failed: 0x80072f94

2013-10-23 10:44:33.572, _Info_                WS   [00005320:00002108] Proxy list = (null), Proxy bypass = (null), Proxy access type = 0

2013-10-23 10:44:33.572, _Info_                WS   [00005320:00002108] CHttpRequest::_SendRequest: Calling WinHttpSendRequest, hRequest 0x"

draw my eye.

and in the very beginning it starts out en- GB ...which I take to be great Britain...  before switching to Australia where I assume you are from. hi :)

will be awhile to study..some other notes to ///  but are you using a proxy connection?

edit..and pls remove that link to your file. ty.   are you on a mobile device?

edit 2:  I think this is the key line   "HandleAuthChallenge - 401 response for https://next-services.apps.microsoft.com/Identity/Consumer, GetServiceTicket failed ...."  and my guess it is because you are using a proxy connection ..  but I am not sure why it keeps trying to  make the connection over and over again without  stopping with an error message.  (it is an endless loop)

edit 3:  and this line clearly says that you are not logged into you account  "User is not logged-in to Live so aborting query for 'Picks for you' recommendation list."

but then again that app fixer...checks to make sure you are not on a proxy ...  in my case though It  did not work to tell me that I was not in an account.   SO maybe after all that your issue is the same as mine.. need to be in a Microsoft account is all.   now I am waiting for you to tell me.. but  I have no proxy and am on a MS account. hehe.   still the solution is close at hand.

Took a month looking for the solution and just yesterday I managed to locate it ... enter to the old Internet Explorer TOOLS (above), INTERNET OPTIONS, CONNECTIONS, LAN SETTINGS ... Sets THERE AUTOMATICALLY DETECT AND ALSO REMOVE THE PROXY SERVER tiket (DOWN) ... YOU WILL SEE THAT HOME SCREEN WORK IF YOU STIL HAVE THE PROBLEM.

After change to 8.1 you  must do the same to continue working with windows APP's.

Greetings and good luck

....before switching to Australia where I assume you are from. hi :)

Yes Australia

will be awhile to study..some other notes to ///  but are you using a proxy connection?

No. No proxy is set

edit..and pls remove that link to your file. ty.  

Sorry - don't understand. But will take down the web file.

are you on a mobile device?

No. Laptop. Connected via wireless at home for this exercise. Same with a wireless connection at the office.

edit 2:  I think this is the key line   "HandleAuthChallenge - 401 response for https://next-services.apps.microsoft.com/Identity/Consumer, GetServiceTicket failed ...."  and my guess it is because you are using a proxy connection ..  but I am not sure why it keeps trying to  make the connection over and over again without  stopping with an error message.  (it is an endless loop)

edit 3:  and this line clearly says that you are not logged into you account  "User is not logged-in to Live so aborting query for 'Picks for you' recommendation list."

This was true. But if I log in with my MS account, the result is the same.

but then again that app fixer...checks to make sure you are not on a proxy ...  in my case though It  did not work to tell me that I was not in an account.   SO maybe after all that your issue is the same as mine.. need to be in a Microsoft account is all.   now I am waiting for you to tell me.. but  I have no proxy and am on a MS account. hehe.  

still the solution is close at hand.

I do hope so!!!!

Max Williams

Hi! Only "Automatically select..." was checked. All the boxes were unchecked. Nothing selected related to proxies. Still the same problem. Had hoped this might work - but sadly, no, it didn't!