Can't access Windows Store

in another thread the location of a windows store log was hinted at ..and indeed, if you look at the last thing just before you see network or server error message...it says what went wrong.

c:\users\whatever name you have\appdata (make visible if can't see folder)\local\packages\winstore_cw5nc1h2txye\AC\temp   <-here you will find winstore.log.  open it up I notepad and see what it says just before it reports the message everyone is seeing.   seems connection is indeed being refused in my case.

"WinStoreCache::DoQuery: Provider 0 returned failure for GetConsumer, hr=0x80860006

2013-10-19 23:21:29.552, _Error_               WS   [00005868:00005848] CWinStoreSettings::SettingsDataReady: error retrieving identity settings, HRESULT = 0x80860006"

EDIT: my situation is now resolved but ugh.   I had to  change local account to a MS one .... got never ending green page   reran app fixer.. but this time it worked and now I have store back.   but the ugh part is because it is just like I thought...  now I have to boot to a lock screen  and enter a password. grrrr.

plus, I hate the idea of being identified and being watched now.  So now I am not sure if this messes up my update because I may be using wrong account or if it is all "good" now.  I am also not sure why my other local account sees the store with no trouble then if they are now forcing account change.

EDIT 2:   and one last final note ...  you will not see upgrade option in store if using the preview version.

So  you have to open the store ...then open your browser and copy the next line into the url ...

ms-windows-store:WindowsUpgrade

Having finally arrived and finding out it will take out not just your metro apps but the desktop apps also, I am now leaning towards just restoring the system image I made just before installing the preview version... Lol, but even here one person has already said they were unable to restore.  good luck to all of you :)

Same problem on one of my two computers. I have a Surface Pro I've upgraded to 8.1 and it connects to the store just fine. Also have a Lenovo I've upgraded to 8.1 from 8 and that one does not see the store. Get the "Not connected to the network or maybe it's the server...." message. I'm using the same outlook.com address on both for the login name. Sounds like it's something on the one computer that won't let me connect. Tried all of the suggestions here and it just refuses to connect to the store. Kind of puts into question this whole "can only install apps from the store" scenario, doesn't it?

I have the same problem. Windows Store would not open (no error message) and I can not switch to my Microsoft Account (message that they can't connect to Microsoft Services) either.

I am also trying to download Windows 8.1 and using Windows 8 Pro 64

Same issue here as well.  Tries to open and immediately shuts down without connecting.

I have the same issue.

Absolutely the same. Frustration in the extreme. Microsoft helps have found no errors to fix. I have spent hours, and still no access to Win 8.1. Win 8 Pro 64. Max Williams

I have the same problem. Windows Store would not open (no error message) and I can not switch to my Microsoft Account (message that they can't connect to Microsoft Services) either.

I am also trying to download Windows 8.1 and using Windows 8 Pro 64

Same issue here as well.  Tries to open and immediately shuts down without connecting.

I have the same issue.

I have the same problem. Windows Store would not open (no error message) and I can not switch to my Microsoft Account (message that they can't connect to Microsoft Services) either.

I am also trying to download Windows 8.1 and using Windows 8 Pro 64

Same issue here as well.  Tries to open and immediately shuts down without connecting.