Can't access Windows Store

Anonymous
2013-10-17T14:36:48+00:00

Here is my problem. Whenever I try to open Windows Store there's a message saying "We weren't able to connect to the Store. This might have happened because of a server problem or the network connection timed out. Please wait a few minutes and try again." . But, my internet works just fine. I saw some other suggestions about using a troubleshoter, but it didn't work all it says is that my display adapter isn't up-to-date, although it is! I am using Windows 8 Pro 64-bit and I wanted to download the the 8.1 update from the Store. Any reply is appreciated.

Windows for home | Previous Windows versions | Microsoft Store

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  1. Kapil Arya 38,476 Reputation points Volunteer Moderator
    2013-10-17T14:47:50+00:00

    Hello,

    Please try the Windows App Troubleshooter mentioned in following article to automatically found out and fix issues with modern apps:

    http://www.kapilarya.com/download-microsoft-accounts-windows-apps-troubleshooters-to-fix-casual-issues-for-windows-8

    Hope this helps, Good luck :)

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