This version of Windows is no longer supported by the Windows Store

Anonymous
2013-10-21T02:12:10+00:00

Hi,

Two days ago I went to the Windows store to upgrade to Windows 8.1 from Windows 8 Pro. It took a while but the upgrade appears to have worked. But, now when I go to the Windows Store it states that "This version of Windows is no longer supported by the Windows Store".

It recommends I get the newest version of Windows which ultimately leads back to the store with the above error message.

Have I successfully upgraded or not? How can I get the Windows Store working if it has been successful?

Any advice here would be appreciated.

I had Windows 8 Pro before the upgrade and I have never downloaded the Windows 8.1 Preview.

Justin

Windows for home | Previous Windows versions | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-11-16T22:30:19+00:00

    Removing the above mentioned update and running wsreset.exe fixed the issue for me as well.

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  2. Anonymous
    2013-11-17T00:33:42+00:00

    Mine started working by itself today!

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  3. Anonymous
    2013-11-17T03:05:00+00:00

    My version of 8 was preinstalled and 8.1 was an upgrade from the store after I brought the machine home.  Worked for a while.  Now store doesn't recognise it and I can't use downloaded apps.

    Why buy anything in the Store when you have no guarantee you can access it?

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  4. Anonymous
    2013-11-17T03:14:45+00:00

    While I admire that you have found a potential solution for us it bothers me that:

    1 - Microsoft caused it

    2 - Microsoft doesn't provide the answer

    3 - Microsoft Store seems to be extremely sensitive to interruptions and disconnects

    4 - Microsoft apps can be unusable for the smallest reason

    5- Microsoft 8.1 was supposed to solve how bad windows 8 was but didn't

    6 - I have no guarantee that anything I buy at the Windows Store will be accessible

    So s/w on discs are definitely safer, XBOX has major, major issues as a source of games and 8.1 was a superficial update.

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  5. Anonymous
    2013-11-17T03:21:19+00:00

    i have the same problem at first, I got scared but i did a system restore since i might install a program that might affect it and the store worked but after i did an update it gave me the error and i thought it was only happening to me

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