Product code 059N5T7
Nokia Software Recovery Tool
Use the Nokia Software Recovery Toolto recover your
phone if you have software or software update problems. If your phone is
not responding, it appears to be stuck or is not starting you can try
to recover it at home before initiating a repair.
**Link updated 9/21/2016
Windows for home | Other | Devices and drivers
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
60 answers
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Anonymous
2014-09-10T14:34:06+00:00 -
Anonymous
2014-09-24T23:12:53+00:00 This just happened to me too! It got to 100%, then counted BACKWARD, and then started downloading all over again. I am beyond ticked. This was a 90 minute download for me, and now its running again??
Does this mean the Tool is broken and we can't roll back? Please say it isn't so. DPV is so broken right now..
kirsty1903 wrote:
Can anyone help? I have Nokia 920 with 8.1 DP installed. I have downloaded Nokia soft.rec.tool and started the download of the package. It downloaded it all...got to 100%...then started all over again!! So I left it and once it got to 630 mb the download just stopped. The bar jumped to 100% but nothing happened. I cancelled and started again...same thing happened at exactly the same point in the download. Can anyone help????
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Anonymous
2014-09-24T23:44:37+00:00 New update for DP today, try it. My 920 on DP finished with Cyan installed.
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Anonymous
2014-10-23T15:59:09+00:00 Is there a version of the recovery tool that works with MS Vista? I don't have a computer with a more recent version of MS Windows operating system.
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Anonymous
2014-12-01T21:25:06+00:00 I tried that. It didn't work. It says phone has a problem and the phone shuts down again.