My Windows 8.1 is stuck in an automatic repair loop, how can I fix this?

Anonymous

my laptop will not boot at all, when I turn it on the screen shows 'preparing automatic repair' then 'diagnosing your PC'. After this, the screen shows 'your PC did not start correctly' and it doesn't work when I restart it so I selected advanced options. After this, if I click continue the repair screen appears again and I am redirected back to the same page. I can't access my desktop at all and an administrator hasn't been set on my laptop, so after clicking troubleshoot I can't refresh or reset my PC.After this I clicked on advanced settings and I cannot choose system restore, command prompt, system image recovery or startup repair because they either don't work or need an administrator and I haven't set one as I mentioned before. My last resort was startup settings which requires restarting the PC. 9 options are to choose from and I tried almost all and it won't boot up in safe mode. Help!

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Anonymous

I've inserted the System Recovery disc 1 that came with the computer. No change.

Usually that means that that device is not higher than the hard drive in the boot device order. You would probably need to get into your BIOS screen to change that. See your User Guide or contact HP for more information. Post your product id (e.g. what details you need to use HP's site to find your particular documentation and downloads but not your serial number) if you need someone to help interpret your user documentation. In W7 HP had a nice tool that gave me those details. I never found anything analogous from W8, except in bits and pieces.

HTH

Robert Aldwinckle

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156 additional answers

Anonymous

2016-07-26T17:44:45+00:00

I have a Lenovo g505s (amd a10) which will show the booting up screen, then blue screen with the problem message and then it restarts with the message displaying automatic repair, it then proceeds to a black screen (where nothing ever happens) This loop is really frustrating and I have no idea what to do to fix this issue or even stand a chance of repairing my machine. Someone please help if u can!
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Anonymous

2016-07-27T16:29:09+00:00

black screen (where nothing ever happens)

Black or Blank? Often the latter is a sign that the user is looking at a secondary monitor with the actual display content on a (perhaps phantom) primary monitor. Do you have another monitor you could attach to test this idea with? Otherwise you could try doing things that you could imagine would work there, such as pressing Win-Enter to activate Narrator or Win-P, CursorUp, Enter to try picking a different display setting in the Project dialog.

Otherwise you should try booting with some recovery media. That will make more options apparent. E.g. you could use the Command Prompt to try to figure out what was going on--looking at the SRTTrail.txt file if nothing else.

Good luck

Robert Aldwinckle
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Anonymous

2016-09-18T21:14:50+00:00

my laptop will not boot at all, when I turn it on the screen shows 'preparing automatic repair' then 'diagnosing your PC'. After this, the screen shows 'your PC did not start correctly' and it doesn't work when I restart it so I selected advanced options. After this, if I click continue the repair screen appears again and I am redirected back to the same page. I can't access my desktop at all and an administrator hasn't been set on my laptop, so after clicking troubleshoot I can't refresh or reset my PC.After this I clicked on advanced settings and I cannot choose system restore, command prompt, system image recovery or startup repair because they either don't work or need an administrator and I haven't set one as I mentioned before. My last resort was startup settings which requires restarting the PC. 9 options are to choose from and I tried almost all and it won't boot up in safe mode. Help!
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